Sr. Security Awareness and Training Analyst

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Senior Security Awareness and Training Analyst, you will focus on the development and execution of our security focus on the development and execution of our security training program. This role focuses on fostering a strong security culture by designing, implementing, and managing security focused training that educates employees on cybersecurity best practices, mitigates human-related security risks, and ensures compliance with regulatory requirements.

Key Responsibilities

• Create and update educational materials, including e-learning modules, videos, and interactive resources, using modern authoring tools.
• Organize and support awareness events such as Cybersecurity Awareness Month activities, speaker events, workshops, and webinars.
• Foster a culture of security by creating engaging communication campaigns using posters, emails, and interactive resources.
• Create and update educational materials, including e-learning modules, videos, and interactive resolution.
• Track and report on key metrics to measure training effectiveness and inform future program improvements.
• Partner with other departments to integrate security training into onboarding and ongoing employee education programs.
• Work closely with the other Infosec teams to identify emerging threats and tailor training content accordingly.
• Act as a security culture ambassador, fostering positive engagement and support from all levels of the organization.
• Ensure the program complies with legal, regulatory, and contractual requirements (e.g., GDPR, CMMC, HIPAA).
• Analyze user behavior trends, assess vulnerabilities, and provide insights to address human-related risks.
• Regularly present program updates, metrics, and recommendations to senior leadership and key stakeholders.

• Bachelor's degree in Cybersecurity, Information Technology, Education, or a related field (or equivalent work experience).
• 5+ years of experience in security awareness, instructional design training, or a related cybersecurity role.
• Proven track record of managing and building training programs in a corporate or cybersecurity environment.
• Deep understanding of security awareness concepts, best practices, and risk mitigation strategies.
• Strong ability to create engaging and impactful awareness and training content tailored to diverse audiences.
• Proficiency in creating content with e-learning authoring tools (e.g., Articulate Storyline/Rise, Evolve, or AI-video tools like Synthesia).
• Experience with Learning Management Systems (LMS) and phishing simulation platforms.
• Excellent communication and presentation skills, with the ability to translate complex technical topics into simple, relatable messages.
• Analytical mindset to assess training effectiveness and make data-driven decisions.
• Knowledge of relevant frameworks and standards (e.g., NIST, CIS, ISO 27001, SOC 2).

• Track and analyze training participation, phishing simulation results, and employee engagement metrics.
• Relevant certifications, such as CISSP, CISM, CISA, or certifications in training and development (e.g., Certified Security Awareness Practitioner - CSAP).
• Experience in managing global training initiatives in a multicultural organization.
• Experience using data visualization tools to report on security metrics.