Sr Principal Software Engineer - Full Stack (SRE/Infrastructure)

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your CareerWe are looking for a proactive and innovative Site Reliability Engineer (SRE) to join our growing team. In this role, you will be at the forefront of ensuring our services are reliable, scalable, and efficient. You will have the unique opportunity to leverage cutting-edge AI tools to redefine our operational practices and build powerful self-service tools to empower our engineering teams. If you are passionate about building resilient systems and automating everything, we want to hear from you!Your ImpactDevelop Intelligent Automation: Design, build, and maintain automation solutions to handle everything from provisioning and deployment to failure detection and remediation.Empower Engineers with Self-Service Tools: Build and maintain user-friendly self-service tooling-including internal web portals, Slack bots, and automated JIRA workflows-to streamline developer and operational tasks.Define and Uphold Reliability Standards: Establish and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to meet and exceed our Service Level Agreements (SLAs).Lead Incident Response: Act as a key leader during production incidents, driving resolution, and conducting blameless postmortems to prevent future occurrences.Leverage AI for SRE: Utilize AI-powered tools for advanced observability, anomaly detection, predictive alerting, and automating complex operational tasks to enhance system reliability.Build for Scale: Collaborate with engineering teams to design and implement scalable, highly available, and secure infrastructure.