Senior Staff Production Engineer (Cloud Platform, Production & Reliability) - hybrid

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

The Production Engineering team is responsible for building, scaling, and operating the cloud platform for CyberArk Machine Identity Management products. Our solutions are trusted by the world's largest organizations to protect and manage TLS machine identities, SSH machine identities, and code signing identities.

As a Senior Staff Production Engineer, Platform on the Production Engineering Team, you will design and build the foundational cloud platform capabilities that power our products at scale. Operating at the intersection of software engineering, distributed systems, cloud infrastructure, and production reliability, you will develop platform services, automation frameworks, internal tooling, and cloud-native architectures that improve developer productivity, operational efficiency, and system resiliency.

This role is ideal for engineers who view infrastructure as software, enjoy solving complex distributed systems challenges, and are passionate about building platforms that enable engineering teams to move faster and operate reliably at scale.

• Design, build, and maintain cloud platform capabilities, automation services, and engineering tooling that improve scalability, reliability, and developer productivity.
• Develop software solutions and platform services using Python, Go, or similar languages to automate operational workflows and eliminate manual processes.
• Build reusable platform frameworks, Infrastructure as Code modules, and self-service capabilities that accelerate engineering teams.
• Design and evolve Internal Developer Platform (IDP) capabilities that improve onboarding, deployment, and operational consistency.
• Drive engineering standards and platform best practices across cloud-native environments.

• Architect and evolve highly available cloud platforms supporting large-scale distributed systems.
• Design scalable Kubernetes-based platform capabilities and cloud-native infrastructure solutions.
• Partner closely with software engineering teams to improve service architecture, resiliency, and operational readiness.
• Design and implement observability, monitoring, and telemetry solutions across platform services and distributed environments.
• Lead scalability, performance, and reliability initiatives across cloud infrastructure and platform components.

• Lead incident response, root cause analysis, and long-term remediation efforts.
• Drive improvements in availability, resiliency, and operational maturity across production systems.
• Establish SLI/SLO-driven reliability practices and engineering accountability.
• Identify and eliminate operational toil through software engineering, automation, and platform improvements.
• Mentor engineers and contribute to raising the technical bar across platform and production engineering disciplines.

• 5+ years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or Software Engineering focused on cloud platforms and infrastructure
• Strong experience designing and operating cloud infrastructure on AWS, Azure, or GCP
• Deep expertise managing and scaling Kubernetes environments (EKS, AKS, or GKE)
• Strong experience with Infrastructure as Code tools (Terraform, Ansible, or Pulumi)
• Proven experience designing and maintaining complex CI/CD systems (Jenkins, GitLab CI, ArgoCD, GitHub Actions)
• Strong programming skills in Python, Go, or similar languages, with experience building automation, platform tooling, internal developer services, or cloud-native applications
• Experience designing, building, or supporting platform capabilities that improve developer productivity, operational efficiency, and reliability
• Experience operating in high-scale, 24/7 production environments with ownership of incident response and reliability
• Solid understanding of distributed systems, cloud-native architectures, and modern platform engineering practices
• Solid understanding of Linux systems and networking fundamentals (DNS, TCP/IP, load balancing, VPC, mTLS)
• Strong problem-solving skills and ability to work across teams

• Experience implementing DevSecOps practices in cloud environments
• Experience building or improving observability platforms, platform tooling, or internal developer platforms (IDP)
• Professional certifications (CKA/CKAD, AWS Solutions Architect, Azure Administrator)
• Experience using AI-assisted development tools to improve operational workflows, automation, and engineering productivity