Sales Operations Manager

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your CareerSales Operations Manager role supporting Indonesia Sales as a business partner for the Country Director. The candidate will play a crucial role in optimizing and streamlining the sales process to enhance efficiency, empowering the sales team to operate at peak performance and achieve and exceed their sales targets. The Sales Operations Manager will be responsible for a wide range of activities, including sales forecasting, performance analysis, territory management, sales training support, and CRM optimization, all tailored to the unique dynamics of the Indonesian market. This position serves as a business partner to the Indonesian sales leadership, providing the data, tools, and processes necessary for the sales team to succeed and drive operational excellence.Your ImpactImplement and manage scalable sales processes and workflows to ensure operational efficiency and consistency.Identify and eliminate bottlenecks in the sales funnel, from lead generation to deal closure.Collaborate with sales leadership to define and refine sales methodologies and best practices.Data Analysis and Reporting:Analyze sales data, key performance indicators (KPIs), and market trends to provide actionable insights to the sales team and leadership.Create and maintain sales dashboards, reports, and forecasting models to track performance against objectives and plans.Technology and Systems Management - Administer and optimize the Customer Relationship Management (CRM) system, ensuring data integrity and effective use by the sales team.Provide training and support to the sales team on how to effectively use all sales tools and systems.Sales Strategy and Planning - Assist sales leadership with strategic planning, including sales forecasting, territory management, and quota setting.Collaborate with finance, planning, and stakeholders to ensure alignment of sales targets with overall business objectives.Cross-Functional Collaboration - Act as a liaison between the Indonesia sales and other key teams, including marketing and finance, to ensure seamless operations and a unified go-to-market strategy.Sales Enablement and Training - Assist in the development and delivery of sales training and onboarding programs for new hires.Facilitate and manage Indonesia Sales Rhythm of business - Forecasting, Pipeline Review, Account Strategy Reviews, Opportunity Plan, Sales Play, Quarterly Business Reviews.Provide ongoing support and guidance to the sales team on process and tool-related questions.