Principal Program and Delivery Manager for New Product Introduction (NPI)

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Job Summary

We are seeking an experienced Program and Delivery Manager to join the Palo Alto Networks New Product Introduction (NPI) team within IT. The ideal candidate will have a strong background in portfolio management, roadmapping, and delivering complex business and technology transformation projects. You will act as a strategic partner to cross-functional teams, driving program health, making data-driven decisions, and managing executive communications to ensure the successful delivery of our company's most strategic NPI initiatives.

Key Responsibilities

• Lead New Product Introduction (NPI) and large transformational initiatives, identifying cross-functional dependencies, anticipating and mitigating risks, and managing stakeholder expectations.
• Manage the NPI portfolio by collaborating with business stakeholders, product managers, and scrum masters to align business strategy with program execution.
• Drive transformation roadmaps and collaborate with stakeholders to help scale business capabilities with the growth of the organization.
• Candidate should be "AI Ready' and should be able to drive NPI velocity leveraging AI tools.
  
  
  • Algorithmic Velocity Driving: Proven ability to identify bottlenecks in the NPI lifecycle and deploy AI/ML or automation solutions (e.g., predictive scheduling, AI-driven risk mitigation) to measurably reduce time-to-market.
  • Data-Centric Program Orchestration: Expert proficiency in leveraging data pipelines and low-code/no-code tools to automate cross-functional handoffs, documentation generation , and real-time status reporting across PLM and ERP systems.
• Communicate program status and progress effectively across multiple levels, including the executive leadership team, managers, and peers.
• Partner with product teams to facilitate initiatives for new product launches, feedback management, and escalations.
• Develop and deliver presentations and reports on the progress of transformational initiatives to our operational leaders and executive team.
• Contribute to the development and rollout of project delivery and portfolio management standards across the organization.
• Demonstrate curiosity to learn and optimize existing business processes, and assist in the development of business cases and value analyses.

• Minimum of 12+ years of program management experience in a fast-moving, agile environment, or equivalent military experience.
• Bachelor's degree in Engineering or a related field, or an MBA.
• Functional experience in go-to-market programs, customer experience, finance operations, or another core business capability.
• Hands-on expertise with Agile/Scrum methodologies and related tools (e.g., Jira, Confluence, Smartsheet).
• Demonstrated ability to lead cross-functional teams and deliver technical solutions while mitigating or removing obstacles.

• Experience working for a large, enterprise technology company.
• Experience driving quarterly portfolio planning workshops using proven frameworks to optimize ROI and measurable business value.
• A self-starter with excellent judgment, incredible attention to detail, and a drive that motivates others on the team.
• Highly collaborative team player comfortable providing and receiving open, real-time feedback to continuously improve team performance.