Principal DevOps Engineer

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career

Palo Alto Networks CDSS group is looking for a seasoned platformization and cloud automation engineer to design, develop, and deliver next-generation technologies within our IOT teams. We are looking for leaders who take ownership of their area of focus, and who are driven to solve challenging technical problems using best practices and state-of-the-art technologies. Collaboration and teamwork are at the foundation of our culture, and we need engineers who can communicate at a high level, and work well with others towards achieving a common goal. If you have the passion to solve challenging cloud infrastructure and DevOps engineering problems, if you are interested in pushing your boundaries as an engineer, and working at the cusp of delivering Data Security at a huge scale, and state-of-the-art technologies within a quality-focused dynamic engineering culture, talk to us.

• Work with development teams to ensure that applications have scalability and reliability built-in from day one- agile is second nature to you and you're excited to work in scrum teams and represent the DevOps perspective.
• Design, review and enhance software architecture to improve scalability, service reliability, cost, and performance - you've helped create services that are critical to their customers' success.
• Drive platformization by building standardized, self-service infrastructure platforms that improve developer productivity, scalability, and operational efficiency.
• Deploy automation for provisioning and operating infrastructure at large scale. You are experienced in cloud Infrastructure as Code concepts and have put them into production.
• Partner with teams to improve CI/CD processes and technology - Helping teams in delivering value early is what you strive for
• Mentor members of the staff on large-scale cloud deployments - you're an expert in deploying in the cloud and can bring a teaching mindset to help others benefit from your experience.
• Drive the adoption of observability practices and a data-driven mindset - you love metrics, graphs, and gaining a deep understanding of why things happen in a system, helping others gain visibility into the things they build
• Set up processes like on-call rotations, Postmortems, and run books to continue supporting the infrastructure owned by the SRE team while finding ways to reduce the time to resolution and improve the reliability of services.
• Support, optimize, and deploy mission-critical, front-end, and back-end production.
• Improving site performance, monitoring, and overall stability of our infrastructure

• Bachelors/Masters degree in Computer Science or a related field
• 5+ years of industry experience in engineering
• Fluent scripting skills (preferably Python or Bash) with deep experience in Unix/Linux systems from kernel to shell and beyond.
• 3+ years of working with Microservices architectures on Kubernetes
• HandsOn experience with container native tools like Docker, Helm for managing workloads running in Kubernetes.
• Experience managing AWS and GCP at scale, with knowledge of cloud-neutral connectivity between platforms.
• Experience designing and maintaining API specifications using Swagger/OpenAPI, and working with API frameworks such as Apigee to enable secure, scalable integrations.
• HandsOn experience with infrastructure-as-code and automation tools such as Terraform, Ansible, etc.
• Proficient in CI/CD platforms like GitlabCI, Jenkins, ArgoCD, CircleCI etc.
• In-depth knowledge of operating systems (processes, threads, concurrency, etc)
• Implement and enforce network and cloud security best practices, serving as a security champion within the team.
• Drive observability initiatives by implementing distributed tracing, standardized logging, dashboards, and profiling, leveraging tools such as Prometheus, Grafana, and OpenTelemetry to ensure SLA/SLO compliance
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience with setting up and troubleshooting Nginx or Ingress Nginx
• Hands-on production experience with Kafka, MongoDB, Amazon Redshift, BigQuery; expertise in tuning, performance, and guiding long-term strategy for self-hosted or managed solutions a strong plus.
• The exceptional communicator in and across teams, taking the lead. The exceptional communicator in and across teams, taking the lead.
• Evaluate and integrate AI-powered tools to streamline workflows and boost productivity.