Mgr, People Operations

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Key Responsibilities

• Mentor and develop a talented team, fostering a collaborative and results-oriented culture.
• Lead by example through a hands-on approach, providing technical guidance and subject matter expertise to help the team navigate complex roadblocks.
• Implement practical solutions to address escalations and provide technical guidance to navigate complex roadblocks.
• Directly support team volumes during peak periods, ensuring seamless service delivery.
• Streamline processes, reduce cycle times, and improve overall efficiency within a matrixed environment.
• Identify localized process gaps and implement continuous improvements aligned with strategic objectives.
• Analyze team KPIs and develop reports to communicate recommendations and influence senior management.
• Develop effective relationships with regional partners and support global projects to ensure alignment.
• Ensure compliance with policies, local employment legislation, and required training through audits and follow-up processes.
• Drive enablement programs for process excellence and lead change management for TA.
• Manage Leads in the GCC team for JAPAC, AMER, and EMEA, ensuring 100% accuracy in Offer, Background checks, and Onboarding.

• Proven experience as a People Manager leading operations or talent acquisition teams.
• Strong understanding of background checks, contracts, onboarding, internal mobility, and Workday Recruit.
• Demonstrated ability to manage and optimize processes in a matrixed, global environment.
• Experience handling escalations and resolving complex operational roadblocks.
• Minimum of 8 years of relevant, progressive experience in Talent Operations or Talent Acquisition.

• Experience managing teams supporting global regions (JAPAC, India, AMER, EMEA, Israel).
• Proficiency in analyzing KPIs and utilizing data to drive strategic decisions.
• Solid experience with managing change and developing and implementing enablement programs.