Marketplace Operations Manager

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

This role can be based in the UK or the Netherlands offices as priority. France, Spain or Germany are also an option. Job SummaryPalo Alto Networks is in need of a motivated & process-oriented Marketplace Operations Manager to support the creation and processing of Public Cloud Service Providers' (CSP) marketplace private offers, as well as facilitating smooth co-sell processes with the CSPs. We are looking for a motivated self starter who learns fast, and is passionate about supporting the growth of new businesses.The CSP Marketplace Operations Manager will be reporting to the EMEAL Partner Acceleration Director and work closely with the EMEAL CSP Alliance Manager. The Marketplace Operations Manager will also maintain close relationships with the global CSP, sales operations & order management teams. This role will be EMEA focused and requires attention to detail and ability to multi task and respond to tight deadlines. It is expected that the role will have consistent interaction with sales, channels, finance, deals desk, order processing across the region, as well as with the Global HQ team.Key ResponsibilitiesWork with sales to create private offers for customers in CSP marketplace Manage sales processing and work with order support teams to ensure fulfillment of transactionsOccasionally act as escalation point for private offer requests and issuesWork with relevant teams to identify root causes and communicate appropriately to internal stakeholdersProvide subject matter expertise and training to internal team members and partnersCreate and manage sales opportunities in CSP partner portalsFacilitate introductory calls between sales on shared opportunities, account mapping and other sales engagementsDevelop reports, dashboards, metrics to measure and understand effectiveness of sales & marketing campaigns, and enablement activitiesProvide and understand program and insights reporting as required to the sales and finance teamsSupport projects and initiatives aligned with functional and company objectives