Manager, Travel & Expense

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Your Career

The T&E Manager will lead end-to-end Travel & Expense operations, ensuring global policy compliance, operational excellence, timely reimbursements, and a seamless employee experience. The role requires strong domain expertise in T&E processes, policy governance, audit/risk management, and technology platforms (Concur /Appzen/SAP/Workday).

• Lead day-to-day Travel & Expense operations across regions, ensuring timely and accurate processing of employee expense reports and reimbursements.
• Manage global T&E workflows, queues, SLAs, and operational dashboards.
• Oversee audit activities (pre- and post-audit) ensuring compliance with corporate policies, tax regulations, and internal controls.
• Manage Global Corporate Card Program (Applications, Delinquency,Termination/Relocations and Reconciliations)
• Provide training and guidance to employees on Expense booking tools, expense reporting software, and reimbursement procedures.
• Monitor travel and expense trends, identify opportunities for cost savings, and recommend strategies for improvement.
• Collaborate with finance and accounting teams to reconcile travel expenses and
• ensure timely reimbursement to employees and clearing.
• Reconciliation of Expense Control account for Company Bill Company Pay Program.
• Prepare regular reports and presentations on travel and expense metrics, and policy compliance for management review.

• Own and update the global T&E policy in partnership with HR, Tax, Legal, and Finance.
• Ensure alignment with statutory requirements (GST, VAT, Per Diem, Corporate Card policies, etc.).
• Drive adherence to SOX controls and ensure audit readiness at all times.

• Act as T&E system owner/SME for Concur (or equivalent) & all other related systems/tools.
• Partner with IT to resolve system issues, drive enhancements, test upgrades, and maintain configuration.
• Identify and lead automation initiatives - OCR, AI-based audit rules, auto-approvals, fraud detection triggers, and workflow optimization.

• Work closely with HR, Payroll, Tax, Finance, Travel Desk, and Internal Audit to ensure seamless T&E operations.
• Act as an escalation point for complex issues raised by employees, approvers, and business leaders.
• Partner with travel agencies, corporate credit card vendors, and system providers.

• Strengthen governance, controls, and policy enforcement through risk-based audits.
• Establish and track audit exceptions, trends, and employee non-compliance behavior.
• Drive root-cause analysis for recurring issues and ensure preventive controls.

• Publish periodic KPIs: SLA adherence, policy violations, cycle time, reimbursement trends, exception rates, and credit card delinquency metrics.
• Provide insights to senior finance leadership on spend patterns, compliance trends, and cost-saving opportunities.

• Lead, coach, and develop the T&E team to build strong functional expertise.
• Foster a culture of customer-centricity, compliance, and continuous improvement.
• Conduct goal-setting, timely performance reviews, and capability development.

• 12-15 years of experience in Travel & Expense, Accounts Payable, or Finance Shared Services.
• Minimum 3-5 years of people leadership experience.
• Strong working knowledge of Concur, SAP, Appzen, Workday, or other relevant T&E tools.
• Experience in global or regional T&E policy design, audit, controls, and compliance.
• Exposure to GST/VAT rules and corporate card programs preferred.
• Proven experience in process improvement, Lean, Six Sigma, or automation initiatives.
• Strong analytical, communication, and stakeholder management skills.

• Deep understanding of T&E processes, risk areas, and compliance requirements
• Strong process mindset with operational rigor
• Ability to drive change, influence stakeholders, and execute transformation
• Excellent problem-solving and decision-making skills
• Strong interpersonal and communication abilities
• High integrity, ownership, and customer-first mindset