Manager, Credit, Collection & Payments

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Job SummaryThe T&E Manager will lead end-to-end Travel & Expense operations, ensuring global policy compliance, operational excellence, timely reimbursements, and a seamless employee experience. This role requires strong domain expertise in T&E processes, policy governance, audit/risk management, and technology platforms (e.g., Concur, Appzen, SAP, Workday). The manager will be responsible for driving continuous improvement, operational efficiencies, and automation opportunities while strengthening internal controls.Key ResponsibilitiesLead day-to-day Travel & Expense operations across regions, ensuring timely and accurate processing of employee expense reports and reimbursements.Manage global T&E workflows, service level agreements (SLAs), and operational dashboards to monitor performance and efficiency.Oversee audit activities, both pre- and post-payment, to ensure compliance with corporate policies, tax regulations, and internal controls.Manage the Global Corporate Card Program, including applications, delinquency, terminations, relocations, and reconciliations.Provide training and guidance to employees on T&E policies, expense reporting software, and reimbursement procedures.Own and update the global T&E policy in partnership with HR, Tax, Legal, and Finance, ensuring alignment with statutory requirements.Act as the system owner and subject matter expert for T&E platforms, partnering with IT to resolve issues, drive enhancements, and lead automation initiatives.Lead, coach, and develop the T&E team to build strong functional expertise and foster a culture of customer-centricity and continuous improvement.

Qualifications (Additional Job Description)

Required QualificationsBachelor's degree with 12 years of experience or Master's degree with 8 years of experience or PhD with 5 years of experience in Travel & Expense, Accounts Payable, or Finance Shared Services.Minimum 3-5 years of direct people leadership experience.Strong working knowledge of T&E platforms such as Concur, Appzen, SAP, or Workday.Demonstrated experience in global or regional T&E policy design, audit, controls, and compliance.Preferred QualificationsExposure to international tax regulations such as GST/VAT and corporate card programs.Proven experience in process improvement methodologies (e.g., Lean, Six Sigma) or automation initiatives.Strong analytical, communication, and stakeholder management skills.Experience managing relationships with travel agencies, corporate credit card vendors, and system providers.

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.