Global Solutions Architect, Automation

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

As a Global Solutions Architect, Automation within the Center of Excellence (COE), you will be responsible for building and scaling the platforms, automation, and intelligent workflows that enable efficient, consistent delivery across all theaters. You will translate product capabilities, field insights, and delivery needs into reusable assets and systems that reduce manual effort, improve quality, and accelerate customer outcomes.

Key Responsibilities

Build & Scale Automation

• Design, build, and deploy automation solutions (Python, integrations, workflows) that improve time to deploy and reduce manual effort
• Develop reusable assets such as playbooks, workflows, and integration patterns that can be leveraged across teams
• Test and validate automation in real-world delivery scenarios before scaling

• Translate complex delivery processes into simplified, repeatable, platform-driven workflows
• Identify inefficiencies and implement automation-first solutions to improve speed and consistency
• Enable teams to adopt and operationalize standardized workflows

• Support the full delivery lifecycle from initial deployment through ongoing optimization
• Build solutions that not only work once, but scale across multiple customers and environments
• Define practical maturity improvements that move teams from manual to automated delivery

• Partner with Practice Architects, Product, Engineering, and Services teams to align automation with real delivery needs
• Build strong relationships with technical teams to understand challenges and drive adoption
• Provide feedback to influence platform capabilities and close gaps

• Strong hands-on experience building automation using Python (or similar scripting languages)
• Experience working with SIEM/SOAR platforms (Cortex preferred) or similar security automation environments
• Proven ability to build tools, workflows, or systems that improved operational efficiency or delivery outcomes
• Experience designing repeatable solutions that scale across teams or customers
• Strong problem-solving skills with the ability to translate ambiguity into structured, automated solutions
• Experience with infrastructure automation tools such as Terraform, Ansible, or similar
• Familiarity with cloud environments (AWS, Azure, GCP) and security architectures
• Experience working with APIs, integrations, and system workflows
• Experience within Professional Services, Consulting, or customer delivery environments
• Familiarity with Cortex product suite (XSIAM, XSOAR)
• Experience influencing platform or product direction based on field needs