Sr. Firewall Quality Analyst | Remote, USA

The Senior Firewall Quality Analyst is responsible for ensuring the accuracy, compliance, and effectiveness of firewall configurations and rule changes across enterprise or client environments, ensuring they meet the highest standards of accuracy and effectiveness for Optiv. This role focuses on auditing work performed by firewall engineers, identifying gaps, and driving continuous improvement in network security posture. The ideal candidate combines deep technical expertise in firewall technologies with strong quality assurance and governance skills. Additionally, they will coach staff, identify trends from quality results, and continuously drive all areas of improvements to elevate the overall security posture of Optiv customers.

How you'll make an impact:

• Quality Audits: Perform detailed reviews of firewall rule changes, configurations, and policy implementations to ensure alignment with internal standards, regulatory requirements, and industry best practices. Actively research current threats and attack vectors being exploited in the wild. Meet the audit target using observation score cards for respective accounts.
• Compliance Verification: Validate adherence to frameworks such as NIST, ISO 27001, and organizational security policies.
• Reporting & Documentation: Develop comprehensive audit reports, highlight findings, and provide actionable recommendations for remediation. Maintain and develop SOPs for firewall engineering team.
• Process Improvement: Identify recurring issues and propose enhancements to change management and firewall governance processes. Suggest and enhance the Quality parameters from time to time to ensure all the client requirements are met and up to date. Review and update security policies and procedures.
• Collaboration: Partner with firewall engineers, network security teams, and SOC analysts to maintain a secure and compliant environment. Actively work with engineers and perform investigations on escalations.
• Mentorship: Guide firewall engineers on audit methodologies, quality standards, and best practices.

• 5-7 years professional experience in the Information Security field required
• 5-7 years' experience in network security, with at least 3 years focused on firewall technologies and/or quality assurance roles.
• Excellent time management, reporting, and communication skills including customer interactions and executive presentations. (Proficient proficiency)
• Expertise in firewall platforms (e.g., Palo Alto, Cisco, Check Point, Fortinet) and rule-set optimization (Advanced proficiency).
• Experience troubleshooting network security devices. (Proficient proficiency)
• Familiarity with ITIL processes, GRC frameworks, and compliance standards (NIST, ISO).
• Strong problem-solving skills to identify gaps and assess risk impact (Proficient).
• Excellent written and verbal skills for reporting and stakeholder engagement (Proficient).
• Familiarity with vulnerability scoring systems such as CVSS (Proficient).
• Basic understanding of vulnerability assessment tools such as vulnerability scanners and exploitation frameworks (Proficient).

• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)