Sr. Engineer - Endpoint security | On-Site, Bangalore

This position will be on-site reporting to our Bangalore office, M-F

This team provides 24/7 support. This role requires shift flexibility, including the ability to rotate between days, mids, and nights.

Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation. Sr. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the team's Operational Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.

How you'll make an impact

• Experience in Endpoint Security Platforms e.g. EDR, XDR, DLP, Encryption, etc.
• Good knowledge on Malware / Threats
• Working knowledge on minimum two endpoint security technologies like EDR, XDR (CrowdStrike, MS Defender, Sentinel One, Cortex, Netskope, MCAS) and DLP
• Performing regular checks on synchronization, monitoring and health checks
• Provide recommendations to the Customer security team on changes to global policies. Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations.
• Working knowledge of triaging malware alerts
• Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments
• Understanding of security by design principles and architecture level security concepts
• Knowledge of and experience with related Workstation and Server technologies.
• Knowledge on deployment tools and MDM tools
• Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.
• Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.
• Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.
• Good knowledge on reporting, documentation etc

• Have 6+ years of relevant experience focused on minimum two endpoint security technologies like EDR, XDR (CrowdStrike, MS Defender, Sentinel One, Cortex, Netskope, MCAS) and DLP
• A Bachelor of Science degree in Computer Science or related field is required.
• Thorough understanding of large-scale environments
• Strong presentation and verbal communication skills
• Process-oriented individual with strong attention to detail, and strong organizational skills.
• Excellent, detailed writing skills
• Ability to build relationships with and influence other functional areas.
• Well-developed negotiation skills.
• Ability to build consensus.
• Strong interpersonal skills
• This role demands the availability of 24/5.
• This role is Work from Office.

• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)