Senior Professional, Account Management - Converse
WHO WE ARE LOOKING FOR
At Converse we believe that those independent enough not to follow will move the world forward. We're a place to explore potential, break barriers and push the edges. A company inspired by what came before us but even more excited about what's coming next - and somewhere YOU get to write the next chapter of a 100+ year old story. We look for people who can grow, think, dream and create. Our culture thrives by embracing diversity and rewarding imagination, with each person bringing their authentic selves to a challenging and constantly evolving world to push things forward.
Do you have experience in account management, a passion for fashion retail across digital and physical formats, and an interest in youth culture? Then the great news is that we have the perfect role for you!
As a Senior Professional supporting the Italian market business, you will help strengthen relationships with key accounts, support cross-functional collaboration, and contribute to unlocking the full potential of the Converse brand. You will play an important role in driving operational excellence and supporting the strategic direction of the business.
WHAT YOU WILL WORK ON
You will support the day-to-day management our Italian market business as we continue to grow the Converse business in alignment with our integrated marketplace strategy.
- Create: define relevant Partner Assortments, Go To Market plans, Opportunities and Forecasts to execute against the Strategic Account Plan and Seasonal Priorities
- Ownership: own the execution of the Seasonal Sales and Go To Market processes and milestones, within budget and against set timelines
- Partnership: establish and maintain internal and external relationships with key stakeholders to provide best in class customer service at all levels of the customer's business
- Develop yourself: build your commercial, analytical and partnership skills to grow your career at Converse
- Collaborate: work closely with Customer Operations, Business Planning, Go to Market, Merchandising, Retail Marketing, Finance and Commercial teams to support account needs
- Plan, Implement, Review & Optimize: contribute to seasonal planning, performance reviews and continuous improvement to best connect with the Converse consumer
- Support the future: help translate the Global Growth Strategy into actionable plans for your account
- Team Player: be an active member of the Italian cross-functional team, sharing insights and supporting collective goals
WHO YOU WILL WORK WITH
You will work closely with the Italian sales and marketing team, repoprting to the Director, and key stakeholders across the business.
You will also collaborate with the broader Global Growth Team and engage with Global partners on selected topics to support your account.
The role is based in Converse Italy HQ, Milano, with occasional travel to meet our retail partners and connect with the central organization.
EXPERIENCE AND QUALIFICATIONS
- Passion for the Converse brand and Culture
- Solid experience in customer management, ideally in the fashion/sports or retail sectors, in purchasing and merchandising, with a natural interest and knowledge of product development and consumer trends.
- Sales experience with a strong awareness of selling dynamics
- Strong commercial acumen with an understanding of financial processes and forecasting
- Ability to build strong relationships with internal and external stakeholders
- Ability to collaborate in a matrix-oriented environment across various business functions
- Process and operational capability
- Strong verbal, written and presentation skills
- Bachelor's degree or equivalent combination of relevant education, experience and training
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Deadline to apply - 8/6/2026
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Veteran founded/led