Manager, Pricing Operations

WHO YOU'LL WORK WITH

The Nike Direct Pricing Operations team supports day-to-day Digital and Store operations in a fast-paced, dynamic environment. Operating at the heart of the consumer experience, the team ensures accurate pricing across all ND channels. You'll be leading a team of 6 specialists and will be partnering cross-functionally with Planning, Business Offense, Digital and Store Ops, Capability and (Global) Tech teams.

WHO WE ARE LOOKING FOR

The Nike Direct Pricing Operations Manager is a strong operational and people leader responsible for overseeing end-to-end pricing operations across Nike Direct in EMEA. This role ensures accurate and consistent execution of pricing, markdowns, and promotions across all channels by leading, coaching, and enabling a team of Pricing Operations specialists.

• Deep experience in fast-paced, high-pressure operational environments, including extensive people management experience
• End-to-end accountability for pricing operations, incident management and resolution
• Strong analytical skills with a data-driven approach to decision making
• Cross-functional stakeholder management with clear and effective communication
• Ability to bring structure to complexity, prioritize and drive operational excellence under high pressure
• Continuous improvement mindset across processes, tools, and ways of working

• You are part of the Nike Direct Merch & Pricing Operations team, collaborating closely with Planning, Merchandising, Digital, Stores, Capabilities, Business Offense, and Tech partners across EMEA
• Lead and oversee day-to-day pricing operations, ensuring data flows accurately through pricing systems and point of sale
• You coordinate and lead incident resolution when pricing issues occur, guiding teams through urgency, root-cause analysis, and clear communication
• You partner with cross-functional teams to translate pricing strategy into scalable, efficient operational processes
• You manage and develop a high-performing team of Pricing Operations specialists, setting priorities, coaching performance, and building strong ways of working
• You will drive continuous improvement across tools, dashboards, and processes to balance speed, accuracy, and long-term scalability