Director, Facilitation & Learning Operations
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and innovators. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game!
NIKE, Inc.'s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world's most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
WHO WE ARE LOOKING FOR
We're seeking a Director to lead Nike's global team of facilitators and learning operations team. This role drives delivery excellence across our Global L&D portfolio, ensuring world-class facilitation and seamless program execution across regions. The ideal candidate has a passion for scaling impact, inspiring teams, and advancing Nike's commitment to helping every teammate be their best.
WHAT YOU WILL WORK ON
Strategic:
- Lead vision and strategy for global facilitation and coordination, aligning with enterprise learning goals and Talent Strategy.
- Drive operational excellence in program coordination, ensuring consistency and impact across regions.
- Partner across HR, Business HR, Talent COEs, and SMEs to align delivery strategies with evolving business needs.
- Champion a learner-first mindset, advancing innovative solutions and data-driven decision making.
Operational:
- Oversee end-to-end execution of global learning programs (scheduling, logistics, communications, forecasting).
- Manage delivery through facilitators and coordinators, ensuring quality and consistency.
- Track and apply KPIs to measure impact, drive improvement, and scale delivery systems globally.
- Apply best practices and innovations to elevate program efficiency and learner experience.
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Leadership:
- Build, coach, and inspire a high-performing team of facilitators and coordinators.
- Model Nike's Maxims and HR values, cultivating a culture of collaboration and accountability.
- Strengthen partnerships across the L&D ecosystem and HR community.
WHO YOU WILL WORK WITH
- Global and Regional People Solutions to align/collaborate on new learning solutions and activation of Core L & D portfolio.
- COE Partners & Cross-Functional HR as a consultant and partner in program execution.
- Global HR Communications to drive cohesive and aligned teammate narratives.
WHAT YOU BRING
- Bachelor's degree in HR or Business, or equivalent combination of experience, education, and training.
- 9-10 years' experience in adult learning solution development and program delivery.
- Proven ability to scale delivery operations globally, with strong communication and collaboration skills.
- Proven ability to manage complex logistics across multiple regions and stakeholder groups.
- Demonstrated leadership experience with facilitators, coordinators, and program execution teams.
- Experience with learning systems, operational tools, and data-driven decision making.
- Demonstrated ability to lead teams and drive process improvement.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Veteran founded/led