Summer Associate Internship (Membership & Deposit Product)

The Summer Associate will work in a flexible hybrid manner and report to leadership at our campus in either Vienna or Winchester, VA or Pensacola, FL. Responsibilities will include analyzing processes and procedures to identify areas of opportunity, then create recommendations and influence decision makers. It will be essential for the team member in this position to be inquisitive and a quick learner to understand the evolving product strategy and be able to connect process/procedures to the bigger picture business trends to identify data-driven recommendations that produce results.

Potential projects:

• Operational support and task processing - the Membership & Deposit Product teams handle member requests and product/service maintenance needs that range from basic to highly complex and time-consuming. Through a combination of job shadowing and task processing, our goal is to identify opportunities to create increased process efficiencies and automated solutions to improve response times and provide more personalized deposit account interactions with our members.
• Special Project Support - may include the need for resources for business requirements development, process mapping, operational risk assessment and monitoring, forms creation and/or management, including disclosure drafting and compliance review and partnership with our training support partners.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

• Assess current processes and procedures to identify best practices, shifting trends, and areas of opportunity
• Analyze member data to understand, predict and identify opportunities to influence member and/or frontline support partners behavior
• Develop recommendations for initiatives or process changes that Savings Products organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable
• Develop and present proposal on findings from analysis and research to management up to and including senior executives
• Become integrated into and participate in the day-to-day strategy and operations of the team

Qualifications

• Excellent communication and presentation skills
• Ability to work independently and think outside of the box
• Strong strategic, critical, and analytical thinking skills
• Basic knowledge of financial services/payments a plus
• Comfort telling stories with data

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Client-provided location(s): Vienna, VA

Job ID: Navy_Federal_Credit_Union-26895

Employment Type: INTERN

Posted: 2025-09-07T18:45:36