Marketing Communications Writer

Overview

Responsible for developing and delivering compelling, member-focused messaging that promotes Navy Federal products and services to drive engagement, brand awareness and product adoption. Writes copy for all channels with an emphasis on email and notifications. Partners closely with legal and business stakeholders to ensure compliant, accurate, and effective communication. Collaborates with cross-functional teams, applies best practices and ensures consistency across products and campaigns. Leverages a strong understanding of audience segments to tailor content. Brings technical writing expertise and familiarity with financial product features and requirements.

Responsibilities

• Develop content for marketing campaigns, product launches, and brand initiatives.
• Collaborate with internal stakeholders to align messaging with business goals.
• Analyze campaign/test results and implement learnings into communications.
• Keep current with industry standards, competitors and product offerings.
• May perform other duties as assigned

Qualifications

• Minimum of 2+ years marketing copywriting experience
• Basic understanding of business and operating environment.
• Proven ability to develop and execute marketing campaigns, express brand voice across channels and skillfully adjust tone to match the intent, context and sensitivity of each communication.
• Experience with content creation, email marketing, and analytics tools.
• Bachelor's degree in Marketing, Communications, Journalism, or related field or the equivalent combination of training, education and experience.

Desired Qualifications

• Current portfolio or work samples related to the role
• Experience leading creative teams is a bonus
• Knowledge of financial products and services and experience working in a regulated field

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026

• Yello and WayUp Top 100 Internship Programs 2025

• Computerworld® Best Places to Work in IT 2026

• Most Loved Workplace - America's Top Most Loved Workplaces® 2025

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America 2026

• Military Times 2025 Best for Vets Employers

• Forbes® 2026 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2026 Handshake Early Talent Award

• Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Client-provided location(s): Vienna, VA

Job ID: Navy_Federal_Credit_Union-29938

Employment Type: FULL_TIME

Posted: 2026-05-07T18:55:43