Branch Equipment Manager II

Overview

To plan, manage and administer the full life cycle of branch office equipment in accordance with Navy Federal's organizational goals. Provide continuous support throughout the branch equipment life cycle from initial approval through implementation and end of life. Develop and manage equipment budgets in support of branch service delivery. Ensure vendor management best practices are employed to create and maintain service level agreements in accordance with stakeholder team expectations. Serve as point of contact for escalated equipment related requests or issues. Perform complex/difficult tasks with moderate latitude and impact.

Responsibilities

• Define, develop and execute equipment deployment plans, including scope definition, expectations, activities, cost estimates, and schedules
• Oversee equipment management during initial approval through the planning, analysis, and implementation stages
• Collaborate with branch offices/support teams to understand and determine equipment requirements
• Analyze proposals to identify cross project and resource impacts
• Conduct audits, review changes and provide recommendations to management on equipment or related support
• Direct vendor management and deployment teams by coordinating work plans, schedules, milestones, deliverables, and training; assist with equipment deliveries to branch offices
• Analyze equipment and maintenance budgets to determine risk and impact on deployment plans; identify and minimize additional constraints
• Coordinate with external vendors/internal business units and management to review, determine and resolve equipment/service concerns that may impact initiatives
• Oversee vendor relationships to ensure product, service and quality meet and/or exceed expectations and contract requirements
• Oversee the Branch Change Request process to include approval, denial and escalation of requests to management
• Collaborate with Procurement to define and understand vendor contracts including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
• Manage multiple smaller scale projects or portions of a larger project
• Identify, communicate, escalate and resolve project issues and risks to branch/division management
• Ensure equipment project deliverables are met in accordance with customers' expectations and timeline constraints
• Provide budgetary input for related branch operations equipment
• Maintain awareness of Navy Federal's vendor program and regulations; apply best practices
• Serve as mentor/trainer and provide guidance and assistance to team members
• Perform other duties as assigned

• Experience in leading projects and/or initiatives of small to medium scope
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
• Experience in vendor management or procurement
• Experience in principles, practices and activities related to process mapping
• Significant experience working with all levels of staff, management, stakeholders, and vendors
• Advanced knowledge of project/program management processes and methodologies
• Ability to handle multiple tasks simultaneously with a high degree of accuracy
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Exposure to leading, guiding, and mentoring others
• Advanced skill analyzing and organizing problems or work processes for solutions
• Advanced skill in project management related principles to include; managing timelines/deadlines/resources; ensuring successful project implementation
• Advanced skills in the use of PC's and related software packages
• Advanced organizational, planning and time management skills
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Experience in applying industry best practices, processes, and tools to effectively engage vendors for project delivery