Revenue Operations Specialist

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

Our Revenue Operations organisation is looking for a Revenue Operations Specialist who is driven by a sense of "team success"! Your ability to interface with a variety of personalities will place you in excellent position as you assist in supporting our global sales team. Your ability to quickly learn our products, processes and systems will make you an invaluable team member. This is a great opportunity for an organised, self-starter to jump into a variety of projects and tasks and grow with, not only the Revenue and Sales teams, but the broader organisation.

Our environment is fast paced. We will leverage your drive and the unwavering commitment to our customers to help further our team's success!

At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!

The expected working hours for this role will be 3:00 PM to 12:00 AM IST.

What you'll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

• Review and validate newly created Leads, Contacts, and Account records in Salesforce for accuracy and completeness
• Apply standardization rules and enrichment logic to ensure data consistency across regions and business units
• Ensure tools integrated with Salesforce also follow MDM quality and assurance (e.g. Marketo, etc.)
• Conduct regular audits of existing Salesforce records to ensure the accuracy and completeness of key firmographic attributes, with a focus on those most critical to sales planning and account segmentation
• Assess relevant account attributes during Sales Planning to identify fields requiring updates that will trigger a change in the account's segmentation and territory assignments
• Use tools and reports to monitor data quality metrics and trends, introducing automated tools will be a game changer
• Partner with internal stakeholders (e.g., Sales, Marketing, RevOps) to understand data needs and pain points
• Collaborate with third-party data vendors to enrich and validate existing records
• Take initiative in expanding contact coverage for key decision-makers and influencers, with a focus on high-priority roles, while researching procurement pathways to inform sales and engagement strategies
• Recommend and implement improvements to data hygiene processes and workflows

• 2+ years of experience in data management, preferably with Salesforce CRM
• Strong attention to detail a passion for data accuracy
• Familiarity with data governance principles and best practices
• Experience working with data enrichment tools or vendors a plus (e.g., ZoomInfo, Dun & Bradstreet)
• Excellent communication skills and ability to work independently in a remote, cross-functional environment
• Proficiency in Excel or Google Sheets; experience with data manipulation tools (e.g., Data Loader, DemandTools) a plus
• Strong and demonstrable cross-team collaboration with data users/owners outside core team
• A self-starter and proactive mindset
• Strong analytical and problem-solving skills
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Ability to drive results through your job competencies of attention to detail, administrative sale support and collaboration while leveraging NAVEX's core values

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay for this role is 940,000 INR per annum and night shift differential of 500 INR per day. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.