Manager, Product Design

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

We are seeking a highly skilled and versatile Manager, Product Design to join our team! In this player coach role, you will possess a unique blend of research expertise and design prowess, capable of conducting both generative and evaluative research while excelling in designing enterprise software solutions and leading a local team.

The ideal candidate will be a well-rounded product designer capable of coaching and developing a team while seamlessly transitioning between research and design tasks. The ability to synthesize research findings and translate them into effective design solutions is crucial. Experience working with established design systems is required and should be able to contribute to and maintain these systems effectively.

The successful applicant will possess expert-level skills in wireframing, rapid prototyping, conducting user interviews, creating and analysing user surveys, and facilitating both moderated and unmoderated user testing sessions.

If you are a passionate product designer with excellent leadership skills and a strong foundation in both research and design, thrive in a collaborative, fast-paced environment, we encourage you to apply for this exciting opportunity.

At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!

What you'll get:

• Meaningful Purpose. Your work helps organisations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognise measurable outcomes and real impact.

• Provide leadership and mentorship to Product Designers while remaining a hands-on contributor
• Coach team on design principles and best practices, helping prioritize work, and ensuring the team meets or exceed expectations
• Conduct comprehensive mixed-method user research
• Design and prototype intuitive user interfaces for SaaS enterprise software
• Collaborate with cross-functional teams to deliver high-quality product experiences
• Contribute to our design system

• 5+ years of experience in product design or related field with 2+ years of experience leading, managing and mentoring a team
• Experience working in an enterprise software environment with agile engineering teams
• Proven experience in conducting user research, including user interviews, user surveys, remote moderated user testing and unmoderated testing (e.g., A/B testing, card sorts, tree tests)
• The ability to synthesize and analyse findings to distil actionable insights
• Expert-level proficiency in Figma for wireframing and rapid prototyping
• Experience with user research and testing platforms (User Interviews Maze, Optimal Workshop, Dovetail, etc.)
• Basic understanding of HTML, CSS and JavaScript
• Strong understanding of information architecture principles
• Experience working with established design systems
• Comfort in presenting research insights and design rationale to senior leaders
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Ability to drive results through your job competencies while leveraging Ability to drive results through your job competencies of influence, strategic execution, talent development, decision making, effective communication and strategic alignment while leveraging NAVEX's core values

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay for this role is 2,785,000 INR per annum with 5% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.