Wealth Management - Operations_Vice President_Core Services

We're seeking someone to join our team as a Vice President in Estate and Inheritor Operations (EIO) team within Product Operations and Services (PO&S) under Wealth Management - Operations to develop talent, optimize operational performance, and drive process enhancements that directly support our clients and internal stakeholders.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Department Manager position at Vice President level within the Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Set the vision for the direction of your team in conjunction with global peer group ensuring consistent execution, strong control framework, business enablement and process adherence within all local regulations.
• Take responsibility for talent acquisition, developing a bench of talent, and creating a plan for succession.
• Run the operation as a business by considering client service needs, cost effectiveness and the department's automation and efficiency agenda.
• Partner directly with peers across Business Units and / or external stakeholders to provide input and execute on strategy and future state of their respective group.
• Effectively manage operations analysts by helping develop their skillsets and foster a positive, inclusive culture that retains top talent.
• Recruit and recognize high performing individuals with evidenced competencies essential to success in their role.
• Ensure team's satisfactory performance against agreed Service Level Agreements (SLAs), Key performance Indicators (KPIs) and take appropriate steps to address and meet changing client and industry trends.
• Take ownership of oversight of risk controls within the team, ensuring they are complete, timely, and accurate.
• Escalate operational, regulatory and other risks to senior management and concerned departments.
• Provide direction, oversight, advice and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement.
• Partner with the relevant internal functions to scope, define and implement large scale change projects to deliver sustainable process and performance improvement.
• Maintain business continuity by ensuring adequate training and effective testing to ensure the company is sufficiently protected in disaster recovery/emergency situations.
• Build strong relationships with key stakeholders to create highly collaborative partnerships.

• Can convey trust and confidence to influence stakeholders in the decision-making process to affect strategy and prepared to challenge where necessary
• Sound judgment without compromising control.
• Role model that advocates for your team, motivates and engages staff to achieve vision and inspire respect; supports and promotes the Firm's vision and values.
• Overall industry experience of 16-18 years and upwards of 10 years proven and progressive manager experience in the financial services industry.
• Preferred Skills
• Brokerage, retirement, estate and beneficiary services experience.
• Project management skills.
• Experience with Tableau, Alteryx, UI Path and Power BI.