Senior Investor Oversight Risk Group: Vice President

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

The Wealth Management Senior Investor Oversight Risk team (SIOG), a group within the Wealth Management Client Segments Risk organization is responsible for receiving escalations from internal groups and providing guidance with regard to the proper handling, including intake, tracking, reporting and resolving matters regarding senior clients who may have capacity issues or are possible victims of elder abuse or financial exploitation. In addition to this work, SIOG participates in development and further enhancements to the firm's framework to detect, prevent and oversee senior and vulnerable client matters.

SIOG is seeking to hire Vice Presidents to join the team.

Primary Responsibilities :

The primary role of the SIOG Vice President role is to participate in advising our Risk Officers on the proper handling of senior and vulnerable client matters, including intake, reporting, counsel on responsive action to mitigate risk and protect clients. Matters escalated to SIOG are often challenging and require patience, diligence, empathy, care, strong communication skills, and productive collaboration with internal business partners and colleagues in other departments, such as Field Management, Field Risk, Legal, Compliance, Fraud, Corporate Security, among others. In addition, the matters often require interaction with external parties for resolution, including Adult Protective Services. The duties performed by SIOG employees must be consistent with firm policies, procedures, and applicable industry and state regulation standards. Other responsibilities include but not limited to the following:

• Review, oversee, and advise on the implementation of the firm's response to potential events of senior or vulnerable adult financial exploitation, diminished capacity, or other concerns affecting Morgan Stanley's senior or vulnerable clients
• Collaborate with internal partners in Business, Corporate Security, Fraud, Legal, Compliance and Risk to formulate actions plans to remediate risk
• Provide notifications to and work with appropriate state agencies and regulators
• Educate Financial Advisors, Risk Officers, and Service Representatives on identifying and escalating senior or vulnerable matters and advising clients and their immediate family on strategies to better protect assets and mitigate risks
• Advise Risk Officers on interviewing senior investors and handling client resolutions of financial exploitation events
• Participation in the assessment of existing controls and processes to mitigate elder client risk, the development of new controls and responses to supervisory alerts.

• Minimum of 5 years' experience in the financial industry, preferred supervision experience or work experience in compliance, risk management, fraud prevention or law enforcement
• Knowledge of applicable laws and regulations pertaining to senior or vulnerable adult matters
• Strong verbal and written communication skills
• Empathy, compassion and care for vulnerable individuals and seniors with possible capacity or other issues
• Strong analytical skills
• High motivation and energy with ability to develop strong working relationships
• Basic knowledge of Brokerage and Bank business
• A calm demeanor and ability to work on multiple tasks at one time
• Self-starter with a strong attention to detail
• Ability to work well with colleagues across a diverse range of working groups in a fast-paced environment
• Advanced proficiency in MS Office, PowerPoint, Excel,
• Excellent problem-solving and business judgment
• Strong organizational, planning and time management skills
• Ability and willingness to voice ideas, in addition to following instructions
• Series licensed 7, 9, 10, 65, 24 preferred but not required
• Bachelor's Degree or equivalent