Rates Operations, Analyst, Product Support & Services ISG

We're seeking someone to join our team as an Analyst in Fixed Income TSG Business responsible for elements of global middle office processes that are consolidated with Morgan Stanley India.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Analyst level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Process transactions/tasks within coverage area
• Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures
• Follow escalation framework, taking responsibility for identifying, escalating and preventing issues
• Reconciliation of Trader's Risk products and positions to Firm books and records and investigation and resolution of breaks
• Confirming vanilla and complex rate-fixings with external counterparties via fax and email
• Working with T/As and the Business Unit to resolve pre and post value date queries and trade amendments through communication with settlements teams
• Responsibility for delivering a suite of management reports to a global audience and ensuring the breaks within these reports are correctly allocated
• Perform the exception management on the external platform and ensure breaks are resolved with the help of the Global team

• Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment
• Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests
• Exposure to FID derivatives
• Experience of servicing and working for and with a global network of people
• At least 0-2 years' relevant experience would generally be expected to find the skills required for this role.