Loan Operations, Vice President, Product Support & Services ISG

We're seeking someone to join our team as a Vice President in Global Loan Servicing (GLS) team supporting EMEA and North America Global Loan Service operations teams and performing , but not limited, to Cash Reconciliation, Settlements & Servicing Functions , loan Documentation, Quality Control, Utilities, across the EMEA and North America Shifts.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Vice President level position within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Manage complex processes and/or support significant process management/project efforts
• Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
• Responsible for daily lifecycle servicing transactions within a dynamic portfolio of lending and trading positions supported by domestic and international based resources
• Ensure that loan servicing transactions are processed accurately in Loan IQ
• Work with the Business Unit (BU), Financial Controllers (FCG), Global Capital Markets (GCM), Leveraged Acquisition Finance (LAF), Lending Joint Venture (LJV), and other internal teams on issues with P&L; etc
• Maintain the team's risk control framework, including the recurring documentation of key risks and controls and execution of risk control self-assessments
• Manage special projects, including the coordination and documentation of business requirements, test scripts, and implementation plans
• Represent the team on weekly and monthly risk calls in which key performance and risk indicators will need to be articulated to senior Operations officers
• Provide ongoing coaching and feedback to a staff of Analysts, Associates, and other Directors/AVPs
• Provide supervisory oversight of an external vendor, including the monitoring of service level agreements, utilization rates, and breaches in key risk indicators

What you'll bring to the role:

• Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget
• Ability to address non-standard issues within area of expertise
• 5+ years of financial services operations experience required
• 5+ years of syndicated/corporate loan experience strongly preferred
• 5+ years of people, process, and/or project management experience required
• Loan IQ experience strongly preferred
• Must be proficient in documenting procedures and process flows
• Familiarity with syndicated loan products and credit documentation preferred
• Ability to obtain Series 99 licensing within six months of start date
• At least 6 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Client-provided location(s): Bangalore, India

Job ID: Morgan-PT-JR024546

Employment Type: FULL_TIME

Posted: 2025-11-14T18:36:45