Identity and Platform Security Product Manager - Vice President

Identity and Platform Security Product Manager - Vice President

Wealth Management Platforms
Purchase, NY

In this role you will be a vital part of a dynamic team responsible for delivering the client-facing authentication and security experience for our digital platforms, including Morgan Stanley Online/Morgan Stanley Mobile, ETRADE web, ETRADE Mobile, and Power E*TRADE Mobile. As a smart, passionate, detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo, this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Department Overview

In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals

Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office.

The Digital Client Experience & Platforms Team is responsible for all aspects of the digital client experience with focus on self directed bank, brokerage, and advised accounts. Consists of Mobile, Retail Web and Bank Platforms, Portfolio Analytics, Digital Advice & Transactions, and Account Opening teams.

What you'll do in the role:

• Product Manager for a digital agile squad responsible for definition and delivery of core product features and experiences to meet target audience needs consistent with product strategy and vision
• Areas of focus include:
  
  • Managing the Identity Provider (IDP) for our wealth management client facing platforms
  • Identity proofing tools used to onboard our platform users
  • SSO/federated authentication with internal and external partner platforms
  • Integration with our fraud management and decisioning systems.
• Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs
• Build and maintain prioritized product backlog - identify, groom, and validate epics and user stories for agile sprints; Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders
• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases
• Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs; Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements
• Collaborate with key stakeholders from the Wealth Management field and client service teams, Risk, Fraud, Cybersecurity, legal and compliance to develop requirements for the products and features managed.
• Prepare presentations, user demos, and status updates
• Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features
• Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps
• Team up with program management office to effectively organize and plan product releases
• Define and track KPIs and product/program adoption and usage metrics - evangelize adoption

• Minimum 9.5 Years of applicable experience across work and higher education
• 5 to 7 years of professional experience as a product manager, product owner, or business analyst in consumer or B2B web or mobile apps, identity and access management or cybersecurity, within financial services or another industry operating in a highly regulated environment.
• Independent and motivated self-starter who can manage multiple parallel work streams and initiatives to aggressive deadlines
• Detail-oriented, highly organized and results-driven professional with a desire for learning opportunities and career development
• Outstanding verbal and written communication skills, including ability to create polished presentations suitable for senior management
• Ability to think critically, solve problems, assist with decision support and build rapport across the organization
• Strong ability to represent and document business requirements, process flows, use cases, user stories and epics
• Experience with Agile software development methodologies, including direct experience with JIRA and Figma tools.
• Ability to work effectively in a fast paced, high energy, team-oriented environment
• Proficiency using the Microsoft Office Suite, with a focus on key Excel functionality (i.e., pivot tables and lookup functions), along with PowerPoint for building impactful presentations.BS/BA degree or equivalent work experience required. Advanced degree a plus