Entitlements - Manager - ISGM

Entitlements, Manager, ISG Management

We're seeking someone to join our team as a Manager in Institutional Securities Group Management

Institutional Securities provides products and services to corporations, governments, financial institutions and ultra-high net worth clients. Investment banking services consist of capital raising and financial advisory services,including underwriting of debt, equity and other securities, and advice on mergers and acquisitions, restructurings and project finance.

Our Equity and Fixed Income businesses include sales, financing, prime brokerage, market-making, Asia wealth management and certain business-related investments. Lending activities include originating corporate loans and commercial real estate loans, providing secured lending facilities, and extending securities-based and other financing to customers. Other activities include research.

We are the Non-Financial (NFR) group within the Institutional Securities Group (ISG) management function. NFR is responsible for managing several non-financial risks across ISG, including but not limited to Compliance, Supervision, Conduct, Client and Product Risk. As an in-business risk management team, we partner with our ISG business stakeholders, as well as the technology groups and 2nd line control functions to understand business needs and their associated risks, execute on practical solutions, and maintain a global governance, monitoring,communication, and awareness strategy that underscores a culture of control excellence. Our team has a global presence with members located in New York, London, Mumbai, and Hong Kong

• Processing requests for entitlements to Morgan Stanley proprietary and third-party vendor electronic trading platforms.
• Maintaining existing user accounts and managing queries related to them. This includes configuration and linkages to downstream systems to ensure straight through processing of trades. External platforms include Bloomberg, Tradeweb and MarketAxess.
• Processing requests for entitlements to Morgan Stanley proprietary extranet applications providing research and other services, and third-party vendor platforms delivering Morgan Stanley research. Maintaining existing user accounts and managing queries related to them. External platforms include Markit Hub, Bloomberg and Thomson Reuters.
• Processing requests for entitlements to a variety of internal risk and inventory management applications. Maintaining existing internal accounts.
• Following specified procedures for different platforms, applications, and products, managing multiple queues throughout the day, and ensuring delivery within established SLAs.
• Periodically reviewing the appropriateness and relevance of user entitlements to various applications and ensuring there are adequate information barriers.
• Driving the entitlements strategy for ISG globally which includes managing key entitlements initiatives and projects related to transfers, vendor applications, separation of duties, cyclical and ad hoc entitlement reviews.
• Participating in / responding to periodic entitlement audit inquiries and reviews.
• Producing metrics/reporting of work done by the team, and data integrity. Maintain procedures database for reference.
• Using the report generation tool to generate/distribute business critical reports in response to business requests. Representing ISG in Firmwide working groups related to entitlements and data leakage and advocating for solutions benefiting the process.
• Taking corrective measures for any trade flow issues resulting from incorrect setup and following up with the relevant groups to resolve any technical issues.
• Maintaining documentation related to account setup on electronic trading and research platforms.

• Graduate/Post Graduate/ MBA/CA/CFA with a First Class or above throughout.
• 6-8 years' experience in entitlements management, trade support or similar background.
• Strong working knowledge of financial products including Fixed Income, Equity products and Derivatives.
• Understanding and strong focus on the mechanics of a control environment, including escalation and risk-related issues.
• Excellent English and verbal and written communication skills.
• Team player with ability to work in global environment.
• Strong MS-Excel knowledge such as the ability to run V-Lookups and create Macros a plus.
• Knowledge of automation tools like UI path, Robotics, Microsoft Power platform would be an added advantage.
• Strong analytical and research skills.
• Ability to prioritize assignments effectively.
• Strong communication skills.
• Attention to detail; strong organizational skills.