Director - GLS Transformation Operations
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
One of the largest divisions in the Firm, Operations is the first line of defense for Morgan Stanley's financial and reputational well-being and essential in delivering value. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation. Operations has a premier team of creative and dedicated professionals, with a unique vantage point interacting with all parts of the business.
Global Loan Services (GLS) partners closely with Morgan Stanley's various institutional lending business lines, including Secured Lending, Corporate Credit, and Leveraged Finance, and Corporate Credit to process daily activities, develop and implement new products and services, as well as drive efficiency and reduce risk in the operational processes supporting the full loan lifecycle.
GLS Transformation is a project management and business analysis team responsible for driving and delivering change for Global Loan Services. The team is responsible for providing process re-engineering leadership to drive improved quality and enhanced efficiency. The team partners with Operations line leadership and Technology to shape product, service and functional strategies and deliver related application solutions. The team also supports key business enablement initiatives as well as client and industry driven product development.
We're seeking someone to join our team as a Director to act as a center of change and project management excellence for GLS Operations, executing projects with significant risk and / or strategy implications in partnership with business units and technology across all of Morgan Stanley's institutional lending products.
What you'll do in the role:
- Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes
- Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues
- Coordinate work, train and develop other team members where required, including task allocation, and project contribution
- Act as Project Manager / Business Analyst leading small and medium sized projects in support of Global Loans Services Transformation
- Executing the GLS technology roadmap in close collaboration with our technology partners
- Projects include but are not limited to - new and enhanced business capabilities, efficiency and scalability gains for the Global Loan Services and beyond, and enhanced operational risk management and controls
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What you'll bring to the role:
- Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
- Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
- Ability to operate independently across the majority of day-to-day responsibilities
- Culture carrier across Operations, embracing the Firm's core values and acting as a role model
- The role will be able to fully bring to bear strong institutional lending subject matter expertise and strong Project Execution skills, and deep People and Stakeholder management acumen.
- Ideal candidate will have at least 4 years prior Run the Bank or Change experience - Deep understanding of front-to-back processes and platforms around trade lifecycle
- Ability to continuously execute small and medium sized change projects and realize value for the business and for Global Loan Services.
- Strong delivery record in line or change space
- Experience in managing projects with remote stakeholders and users
- Ability to hold delivery partners in Operations and Technology accountable
- Ability to partner effectively with stakeholders in the Business, Operations, Technology, and relevant enterprise functions, to execute the Global Loan Services Change agenda
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $82,000 and $133,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- FSA
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Leave of Absence
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)