Client Onboarding, Regulatory and Data Services, Associate

DEPARTMENT DESCRIPTION:

Client Onboarding, Regulatory and Data Services (CORDS) is an operations organization within Client Implementation. The team is responsible for regulatory program adherence at onboarding of new and existing clients, refresh-related requirements, and ongoing client and delivery instructions screening for Negative Media, Politically Exposed Persons (PEPs) and Sanctions. The CORDS organization covers these activities for the Institutional Securities Group, Investment Banking, International Wealth Management and Morgan Stanley Investment Management businesses globally. CORDS have a global footprint with offices in Hong Kong, Bangalore, Tokyo, London, Baltimore and New York.

ROLE DESCRIPTION:

We are looking for an Associate to join our CORDS team in Hong Kong. This position will support the Firm Institutional Securities and International Wealth Management business in the Asia Pacific region. Responsibilities will include :

> Perform Client Due Diligence review in support of the Firm new client onboarding and existing client regular review in accordance with the applicable regulatory program requirements (such as UK, US, Hong Kong, Singapore, Australia KYC requirements and applicable eligibility standards)
> Update Firm systems and databases with information and documentation as obtained from clients
> Handle inquiries and ad hoc requests from internal clients including Compliance where required
> Actively engage with business, client onboarding teams, Compliance and Operations during the life cycle of the review starting from a request is received to completing a review.
> Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
> Understand and implement in respond to changes such as regulatory changes, internal policy and procedural changes.
> Participate in process improvement initiatives such as technology enhancements, operational process review, and process simplification.
> Support Functional Managers in the performance of quality & control checks; include the performance of 4-eye checks, collection of error types and analysis of root causes to identify opportunities for improvements.
> Support Functional Managers during internal audit, testing and external reviews by way of delivering process walk-through and preparing sample packs for auditors and testing team to review
> Deliver with quality, accuracy and timeliness with at expected throughput rates Skills Required

> Strong attention to detail and research/investigative skills
> Ability to interact effectively with Business Units, Compliance, global colleagues (Hong Kong, London, Tokyo, New York, Bangalore) and build effective working relationships
> Ability to work independently and meet the business deadlines with accuracy, handle trouble shooting to mitigate risks
> Multi-tasking to handle various business demands
> Must have strong written and verbal English skills with ability to communicate clearly and effectively
> Ability to manage pressure and stressful business demands
> Teamwork, Collaboration, Responsiveness and demonstrate accountability & ownership