AIS Processing_Director, Product Support & Services

We're seeking someone to join the AIS Processing Team, Director, Product Support & Services to play a key role in helping transform how Morgan Stanley Operates.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.

This is a AIS Processing Fund of Fund Division position at Director Level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.

Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars
• Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development
• Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required
• Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations.
• Management of the AIS Mumbai Processing team
• Maintain supervisory oversight on team activities.
• Planning and implementation of team goals in line with firm goals
• Coordinate for year-end audits and participate in various Risk initiatives.
• Provide adequate and equal opportunities to team members to grow in enhance their scope.
• Relationship management with stakeholders, vendors, business teams.
• Liaising with various fund houses, Banks, administrators for data and resolution of issues.
• Ensuring timely booking of cash transactions and valuations.
• Monitoring various mailboxes for notifications of documents.
• Reconciling transactions, valuations, management fees, carried interest calculations, P&L components, and other activity between the accounting system and third-party service provider records on a monthly/quarterly basis to ensure accuracy.
• Review, research, resolution, escalation of exceptions and variances
• Understanding of and ability to work on complex structures that contain multiple vehicles such as leveraged corporate blockers and AIV's.
• Review of NAV packs and Closing packages.
• Maintain oversight and perform the Call Back verification with GPs for investments.
• Partnering with India and US teams.
• Maintenance of integrity and confidentiality of the firm
• Involvement in projects related to the job function and liaising with IT on automation projects.
• Creating or enhancing processes to improve the efficiency of the AIS Team

What you'll bring to the role:

• Strong relationship building skills serving as a role model for client service
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget
• Experience in managing teams, enhancing control, continuous improvement and reducing operational risk
• Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Client-provided location(s): Mumbai, India

Job ID: Morgan-PT-JR021660

Employment Type: FULL_TIME

Posted: 2025-11-07T18:36:01