Operations Manager, Broadcasting
Major League Baseball is seeking an Operations Manager, Broadcasting, to oversee the daily operation of Pitchcast, Statcast and EVI ensuring smooth operations through effective supervision, scheduling, and training of a large part-time staff. This role will manage efficient workflows, drive operational enhancements, and maintain clear process documentation. This position ensures high-quality broadcasts, a well-trained team, and continual improvements in staffing and production efficiency to meet the MLB Broadcasting team’s strategic priorities.
Responsibilities
- Supervise daily operations of Pitchcast and Statcast products
- Oversee hiring, onboarding, and scheduling of 75+ part-time employees
- Manage billing and invoicing for MLB broadcast products
- Ensure team members are properly trained across all areas of responsibility
- Assess staffing needs and provide recommendations for improvements
- Develop, maintain, and update process and procedure documentation
- Maintain accurate logs of all elements that air across broadcasts
- Design technical workflows for routing and communications required for broadcasts
- Ensure correct feeds are available for both ingest and distribution of all products
- Provide clips of high quality content from broadcast feeds for review
- Collaborate with the Director of Production to optimize workflows for Pitchcast and Statcast operators
- Partner with management on creative enhancements and process improvements
- Serve as primary point of contact for Technical Services staff and Venue Techs, escalating in-game issues, as needed
- Create and maintain style guides for Pitchcast, Statcast, Statcast 3D, and other AR/virtual technology products
Qualification & Skills
- Bachelor’s degree required
- Minimum of 3 years experience in broadcasting, production, or a related field
- Proficiency with Google Workspace (Docs, Sheets, Slides, etc.)
- Strong knowledge of baseball preferred
- In-depth understanding of television production, ideally within sports broadcasting
- Familiarity with advanced broadcast production tools, including graphics and augmented reality systems
- Excellent communication skills with the ability to collaborate across production teams and executive stakeholders
- Proven ability to manage projects, meet deadlines, and deliver results in a fast-paced environment
Salary Range: $85,000 - $110,000 (Base Salary) + Bonus
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
- Competitive Benefits Package
- Company Contributed 401K Plan
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & MLB.TV
- Discounts at MLB Store | MLBShop.com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Pet Insurance
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
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Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
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