Technical Programs & Strategic Operations Manager

The Technical Programs & Strategic Operations Manager for Partner Engineering will be responsible for driving strategic initiatives, overseeing planning processes, and optimizing operational efficiencies within the Partner Engineering organization. This role requires a blend of strategic thinking, analytical skills, effective implementation, reliable operational, and understanding of technical partnerships and engineering lifecycles.

Technical Programs & Strategic Operations Manager Responsibilities:

• Provide direction and guide the team in setting and achieving goals aligned with organizational priorities
• Collaborate with cross-functional leaders to ensure strategic alignment of goals and driving product priorities
• Develop and articulate the long-term mission and strategic priorities for Partner Engineering in alignment with overall product goals
• Identify market trends, competitive landscapes, and emerging technologies to inform strategic decisions
• Planning and Execution
• Lead the planning cycles every half, including goal setting, alignment with cross-functional teams, resource allocation, and budget management
• Establish and track key performance indicators (KPIs) to measure the effectiveness of strategic initiatives and operational processes
• Drive the execution of key strategic projects, ensuring timely delivery and desired outcomes
• Implement best practices for project management, data analysis, and reporting
• Optimize operational workflows and processes to improve efficiency, productivity, and scalability within Partner Engineering
• Identify and mitigate operational risks, ensuring business continuity and compliance
• Partner with teams across various functions to drive alignment, share insights, and achieve common objectives
• Act as a liaison between Partner Engineering and other departments' SP&O teams, including Product, Marketing, Sales, and Finance
• Facilitate communication and collaboration to ensure seamless integration of partner solutions
• Build relationships with external partners to understand their needs and align engineering efforts accordingly

• Bachelor's degree in a directly related field, or equivalent practical experience
• Bachelor's degree in Engineering, Business, or a related field. MBA or advanced degree
• 7+ years of proven experience in strategy, operations, or program management within a technology or engineering organization
• Understanding of partner ecosystems, technical integrations, and software development lifecycles
• Proven analytical, problem-solving, and decision-making skills
• Proven communication, presentation, and interpersonal skills
• Demonstrated experience to lead and influence cross-functional teams in a time-sensitive environment

• Experience with data analytics and visualization tools
• Experience in a top consulting firm
• Familiarity with agile methodologies and project management software
• A track record of driving significant operational improvements and strategic impact