Business Operations Manager, Infrastructure

The Production Engineering (PE) team ensures the reliability, scalability, performance, and security of Meta's production services and infrastructure. They work closely with engineering teams to proactively solve complex problems, automate processes, and keep Meta's systems running smoothly at massive scale. As an executive Business Operations Lead for the PE organization, you'll serve as the cohesive link that enhances our leadership team's visibility, enabling them to operate with efficiency and strategic foresight within a cross-functional and lean horizontal framework.

Business Operations Manager, Infrastructure Responsibilities:

• Build and execute a rhythm of the business that forecasts organization-wide events and community plans for leaders
• Drive strategic internal initiatives and ensure progress on priority work streams, build decision-making frameworks, and deliverables
• Operate as the subject matter expert for headcount management, ensuring resources are deployed in priority areas
• In partnership with recruiting, build a hiring and communications strategy that streamlines hiring practices and accelerates hiring velocity
• Establish a review structure for high-priority workstreams, ensuring cadence, pre-reviewed coaching, action item tracking, and outcome dissemination
• Draft internal communications on behalf of leaders, including long-form posts and live presentations
• Manage strategic planning processes, establish annual organizational objectives, key results, and resource plans
• Drive special projects, including organizational transformation, partnering with cross-functional teams to develop and implement new processes as needed
• Collaborate with the executive admin team to lead the planning and execution of All-Hands and offsite events
• Partner with HR to develop an employee engagement strategy that aligns with centrally managed programs
• Travel up to 10-15% of the time

Minimum Qualifications:

• 12+ years of experience in program management, project management, strategy, management consulting, or operations
• 2+ years of experience supporting VP or director-level leaders as a program manager or Chief of Staff
• Demonstrated quantitative, analytical, and conceptual problem-solving skills with solid business acumen
• Effective prose and presentation skills with high craft quality
• Proven problem-solving experiences, handled individually and in groups
• Track record of organizing, developing, and executing strategy projects with successful outcomes
• Experience operating on your own initiative and efficiently to track key organizational priorities, identify efficiencies, and drive team alignment
• Proven experience partnering with cross-functional leadership to transform insights into actionable outcomes
• Experience navigating business structures while maintaining confidentiality and discretion
• Highly organized, experienced in project management, willing to shift seamlessly between strategic counsel and smaller daily tasks
• Demonstrated experience consistently working collaboratively with your teams and key stakeholders with executive level communication skills who has successfully worked in changing, ambiguous and high expectations environments
• Detail-oriented, operationally minded professional who can think strategically, adapt quickly, and rapidly earn credibility and interact with all levels of the organization

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$174,000/year to $242,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Menlo Park, CA

Job ID: a1KDp00000E2ecTMAR

Employment Type: OTHER

Posted: 2025-09-27T19:58:53