Senior Manager, Quality Engineering, Global Product Safety Team

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

 

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Our commitment to quality and safety is paramount to what we do and is built into every product we design and manufacture. And we do this with unwavering integrity, unbridled passion and laser-like focus to earn grown-ups’ trust and put smiles on kid’s faces around the world. Our mission is to be an industry leader in producing the most trusted, safe, durable, and highest quality toys in the most regulatory compliant, environmentally and socially responsible way.

Job Description

The Opportunity: 

 

The Senior Manager, Safety & Compliance Engineer will report directly to the VP of Product Safety, Regulatory, Compliance & Quality Digital Transformation and Systems and will partner with internal and external stakeholders to ensure that all products meet consumer product safety requirements. This role serves as a product safety leader, embedding a culture of safety across the organization through thought leadership, practical guidance, and training. It represents an excellent opportunity for someone with an engineering and regulatory background, along with experience in product safety for children’s products. The position is based in East Aurora, NY.

What Your Impact Will Be: 

 

This position will serve as the Engineering leader for the Product Safety team to ensure robust safety and engineering support for Mattel globally:             

• Fully participate in the Safety Advisory Panel Meetings (SAP) a to review product related issues and present the information to the SAP.  The role will also interact with the subject matter experts/engineers (e.g. various project teams) when safety incidents arise. Assist revising the SAP process as necessary.
  • Manage and lead safety incident investigation process including risk assessment and follow-up analysis
  • Manage reporting to regulatory agencies after review of safety incident data
• Provide key inputs to participate and present Safety data at the Monthly ELT Product Safety
• Lead and participate in the Hazard Analysis (HA) meetings. This also includes answering questions related to product development and/or Play Lab receive on an ongoing basis. Additionally, the role will interact with subject matter experts/engineers when specific issues arise. Assist in revising the HA process as necessary.
• Manage the Lead Safety Data Associate’s planning of the Medical and Scientific Safety Council’s
  • quarterly and ad hoc meetings related to:
    • Work with product development and Play Lab teams when they identify key issues for review by the MSSC. (Possibly through Hazard Analysis meetings)
    • Identifying any additional key substantive issues from the SAP meetings to present to MSSC and ensure MSSC feedback is communicated adequately back to the SAP. Ensure confidentiality of all information.
    • Identifying any necessary internal and external work with engineering, medical and related experts to develop content and presentations for the Quarterly and Ad Hoc meetings.
  • As well as any potential drafting of MSSC process documents (including QSOPs) for an efficient and effective MSSC process going forward.  Work with companion team to align on the process and implement the process throughout Mattel. Track the process and revise if necessary.
• Manage the Regulatory Project Management Specialist in his role to ensure all relevant product safety data is collected, reviewed and processed according to the relevant QSOPs.
  • This includes data presentation and data reporting to regulatory agencies.
• Manage the Regulatory Project Management Specialist in his role to ensure recall execution, recall trainings, and recall processes are handled appropriately and updated regularly.
• Lead the product Safety data initiatives related to product safety data, data dashboard, data review, and engagement with the Quality Data analytics team and the Quality Digital Transformation & Systems team.
• Participate in relevant ASTM Standards related to product safety. 
• Lead JPMA Certification engagements.
• Lead engagement with legal team as necessary related to product safety issues.
• Lead company-wide trainings and informational sessions and manage your team’s trainings to the company on issues related to product safety, hazard analysis, safety incidents and data, and related topics.
• Represent Mattel’s commitment to excellence in product safety at various trade association meetings, industry-wide conferences, and safety-related events
• Conduct research and present findings enterprise-wide on relevant children’s products and new developments in children’s products industry as needed, research and literature searches associated with product safety.

Qualifications

What We’re Looking For:

• Bachelor’s Degree in Engineering or Sciences.
• 9-12 years’ experience working at a consumer products company; experience with toys and juvenile products is preferred.
• Must be able to perform engineering and data analysis.
• Knowledge of product safety regulations including Consumer Product Safety Improvement Act (CPSIA), code of federal regulations, and related product safety state regulations.
• Decision making expertise especially related to safety and regulatory advice to be leveraged in connection with the MSSC, SAP, and Hazard Analysis Committee.
• Ability to work in a fast-paced team environment.
• Proficient computer skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction.
• Excellent communications and presentation skills.
• Resourceful, diplomatic and professional; deliver outstanding customer service while managing relationships; a can-do attitude and work style that supports teamwork and lead teams when necessary, collaboration and positive relationships.
• Ability to lead, influence, create and work within cross-functional teams.
• Collaborative leader with a strong results orientation, positive attitude and a sense of urgency to get things done.
• Self-starter, motivated and takes initiative; strong interpersonal and problem-solving skills; able to work collaboratively with all levels of staff to resolve problems and external partners to maximize performance, creativity, problem solving and results.
  • Seek, learn, and apply new skills/knowledge to perform job responsibilities.
  • Attentive to detail with a high level of accuracy; exercise sound judgment and strong project management skills.
  • Adaptable; be able to shift priorities and focus as departmental and/or business demands change.
  • Strong analytical skills and organized; completes tasks ahead of schedule.
  • Excellent written and verbal communication skills, including excellent listening skills and presentation skills to communicate clearly, concisely and effectively.
  • Position-relevant computer experience including Microsoft Office and procurement systems software.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Client-provided location(s): Boston, NY

Job ID: 0b4bb6ed-f8e4-4d62-87b8-c9ae63c34cc3

Employment Type: OTHER

Posted: 2025-11-11T02:33:34