Specialist, Program Management
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Program Management
The Commercial Solutions PMO department is looking for a Specialist, PMO - Global B2B Partnerships to help drive the growth of several strategic B2B Partnership programs at Mastercard. The ideal candidate will be responsible for all aspects of end-to-end program management to deliver program/portfolio objectives within the time, cost, quality, scope, resource and risk thresholds.
About You
You have a proven track record of program management, delivering projects and programs in software, tech, payments, banking and/or financial products. You are comfortable with client management and can support internal and external stakeholder needs simultaneously. You enjoy taking initiative to solve new problems and work well on a cross-functional team.
Roles & Responsibilities
Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations for B2B Partner programs
Collaborate with internal Mastercard stakeholders in multiple functions including Product, Engineering, Global Partnerships, Business Development, Marketing, and others to scope projects, develop governance structures and support the creation of relevant solutions for clients
Lead internal and client meetings with strong communication skills
Own project communications and reporting ranging from day-to-day status reports to executive stereos
Act as point of contact for mid-level client stakeholders on program working teams and be able to assess client needs to cascade to internal partners
Qualifications
Basic Qualifications
* Undergraduate degree with 2-3 years of work experience in program management, product management, consulting, corporate strategy, or business intelligence
* Experience with client relationships
* Strong competency in Word, Excel and Powerpoint
* Knowledge of project management tools and ability to create PM assets (project plans, risk registers, etc.)
* Ability to manage multiple tasks and clients in a fast-paced deadline-driven environment
* Preferred Qualifications
* Relevant industry expertise
* Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
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Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
New York City, New York: $62,000 - $100,000 USD
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
- 401(K)
- Company Equity
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Shadowing Opportunities
Diversity and Inclusion
- Employee Resource Groups (ERG)