Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
We are seeking a highly skilled and motivated Specialist to join our team and support Mastercard's Credit strategy across Latin America. The ideal candidate will have a strong background in managing multiple projects and collaborating with global and regional stakeholders to identify and address risks, opportunities, and strategic priorities.

Key Responsibilities
Collaborate with cross-functional teams to define a customer-centric product vision and ensure alignment between business priorities, development objectives, and market trends.
• Build robust business cases to support new initiatives, product enhancements, or strategic decisions.
• Develop clear, visually engaging PowerPoint presentations to communicate findings and recommendations to senior stakeholders.
• Collaborate with cross-functional teams to gather requirements, validate assumptions, and align on priorities.
• Deepen understanding of customer needs, motivations, and pain points to inform strategy and product enhancements.
• Build strong working relationships with internal and external stakeholders across markets.
• Identify and track issues, risks, and dependencies that may impact product development or strategic execution.
• Own and manage documentation that supports knowledge sharing across teams.
• Partner with global and local teams to monitor risks and opportunities within the Latin America and Caribbean (LAC) region and integrate findings into the Credit strategy.
• Act as project manager for multiple concurrent initiatives across the region.

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.