Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Overview
Dynamic Yield by Mastercard is looking for an experienced, creative, and highly motivated Senior Technical Program Manager to join our team. This role is ideal for someone passionate about driving complex software initiatives, with deep experience in Jira administration, strong proficiency in Excel, with experience using Tableau and emerging AI-powered reporting solutions.
As a Senior TPM, you will work cross-functionally with global stakeholders and internal development teams to ensure flawless execution of technical programs, build alignment across teams and geographies, and continuously refine our program delivery practices.
Key Responsibilities
Serve as the primary Jira administrator - configure and maintain projects, workflows, permissions, automations, dashboards, and reporting to support evolving team needs and delivery processes
Lead and coordinate programs that span multiple teams, departments, and geographical locations, ensuring alignment, collaboration, and delivery across diverse stakeholders
Create and maintain reporting tools and dashboards using Excel, Tableau, and AI-based solutions to track program health, resourcing, and performance metrics
Own and drive the full lifecycle of multiple software projects - planning, execution, delivery, and retrospective
Track project timelines, milestones, and deliverables; escalate issues proactively
Provide clear and regular communication to stakeholders, including risk assessments and mitigation plans
Lead and support quarterly planning processes, creating clarity and visibility across all levels of the organization

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.