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NAM Product Management Analyst, Business Intelligence

AT Mastercard
Mastercard

NAM Product Management Analyst, Business Intelligence

Toronto, Canada

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

NAM Product Management Analyst, Business Intelligence

NAM Product Management Analyst, Business Intelligence

Overview:
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers.

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Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market.

Role:
This specific role will work on product management for our Business Intelligence products. Mastercard Business Intelligence provides customers with trusted data and expert insights to decode future trends, optimize portfolio strategies and make informed strategic decision for sustainable business growth. Specific product lines within BI include portfolio intelligence, market intelligence, consumer research, economic intelligence and payments learning.

Responsibilities for the role include:
• Develop go to market strategy for Business Intelligence products in the North American region
• Drive regional revenue targets and manage P&L of products, including coordinating a budget in the most effective way to deliver the expected value
• Represent/promote products across the region, building relationship with key sales and delivery stakeholders
• Support sales team as product specialists, providing sales enablement materials/trainings and support in client meetings when needed
• Work with marketing and engagement teams to communicate the value of products to clients and internal stakeholders and build engagement with the solutions
• Support global product development teams with concept and market tests, regional competitive analysis and research, customer interview/feedback
• Coordinate operational activities including billing, legal / compliance, salesforce revenue management, product performance reporting
• Support the launch of new products in the region as they are developed, end to end, from Studio process regional approvals to communication and marketing activities

All About You:
• Strong ability to understand and communicate product concept/value proposition
• Knowledge of product marketing
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Demonstrated ability to build relationships and drive the conversation with senior executives
• Ability to think innovatively about solutions and develop a strategic vision for the products
• Willingness to take initiative and drive toward results
• Knowledge of the payments industry or related field a plus

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Toronto, ON, Canada
Job ID: Mastercard-22331_R-251274
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)