Manager, Small and Medium Business Products, Sales

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Small and Medium Business Products, Sales

Overview:
The Small and Medium Business Manager is responsible for developing and executing the Commercial and New Payment Flows (CNPF) strategy for SMEs (Small and Medium Enterprises) in Ecuador and Venezuela.

Role:
• Understanding market, cluster, and regional solution priorities and strategy
• Engaging different business units across the organization, as Sales and Market Development, to prioritize solutions opportunities and identify gaps in the technology and business model areas with a focus in SME payments
• Helping identifying opportunities in SME with different agents as issuers, acquirers, fintech and payments agents
• Ideating, designing, deploying, and monitoring the prioritized solutions in issuers, acquirers, and payments agents, helping to drive commercial wins in SME such as T&E, Travel and CPGs
• Documenting entire solutions for both internal and external audiences, across multi-stage sales cycle
• Looking, development and formalizing relationships with capability partners such as ERPs and fintech that helps to develop and implement solutions
• Generating benchmark and information tools to support the CNPF and SME strategy, such as sizing, market needs, KPIs, planning and delivering initiatives that will contribute to achieve the expected results.

All About You:
• Experience working in or closely with SMEs in Banks or technology companies such as fintechs, brands schemes, acquirers, managing new business, technology development programs and transformative change initiatives
• Proven experience in engaging internal and external commercial and technical stakeholders to drive both solution development and adoption.
• Strong business model and technology architecture focus, with deep product, services, and solutions expertise.
• Adept at interacting with key stakeholders in terms of engagement, communication and transparency of purpose.
• Can skillfully lead complex solution initiatives that require collaboration across functional areas.
• Demonstrated ability to work across divisional boundaries, within countries. Strong relationship management, influencing, presentation and communication skills.
• Self-motivated, thrives in a fast-paced environment; readiness to take-on stretch goals.
• Fluency in Spanish and English is required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.