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Manager, Services Business Development (Fraud and Cyber Sales)

AT Mastercard
Mastercard

Manager, Services Business Development (Fraud and Cyber Sales)

Milan, Italy

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Services Business Development (Fraud and Cyber Sales)

Who is Mastercard Services?

Mastercard Services is a key differentiator for the company, providing cutting-edge security solutions, customer insights, hyper-personalization, and strategy consulting services that help customers grow. This team focuses on thinking big and scaling fast globally, delivering end-to-end solutions that support a diverse customer base. Additionally, Mastercard Services is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Leveraging expertise, data-driven insights, and execution, the team offers value-added services to drive customer success.

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This is a newly created position to expand our capabilities in fraud prevention and cyber services within the Italian market. You will be part of Italian Services Business Development team, with a focus on our security solutions portfolio. You will play a key role in shaping go-to-market efforts, managing client relationships, and delivering innovative security solutions to various clients, with a focus on financial institutions.

About the Role:

• Drive go-to-market activities for Mastercard's fraud and cyber security services in Italy, with a primary focus on financial institutions
• Drive business development and independently manage client relationships, including prospecting, qualifying leads, and closing deals
• Partner with product and consulting teams to tailor fraud and cyber solutions to client needs
• Contribute to Mastercard's market presence and thought leadership by representing the brand at conferences, industry events, and client meetings
• Translate customer needs into actionable business requirements, leveraging Mastercard's global assets and data
• Help build the Mastercard Services brand in cyber by forging strong relationships with clients and industry stakeholders

All About You

• Proven experience in fraud prevention, cybersecurity, or risk management, ideally from a consulting firm or SaaS vendor
• Strong business development and client engagement skills-able to build trust and uncover opportunities
• Experience in the cyber and/or fraud domain is essential; prior sales experience is preferred, though a strong interest and motivation to grow into a sales-focused role will also be considered
• Understanding of current security and cybersecurity tools, technologies, and trends
• Excellent verbal and written communication skills in Italian and English
• Highly independent, self-motivated, and able to own your book of business
• Ability to collaborate cross-functionally across product, tech, and delivery teams
• Completed university degree

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Milan, Metropolitan City of Milan, Italy
Job ID: Mastercard-22331_R-252966-24030456234824042f1e5c8e66dc8833
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)