Manager, Products and Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Products and Solutions

Manager - Market Product Management, Digital Payments & Labs - East Africa will ensure Digital Payments & Labs (DP&L) products strategy is implemented in close alignment to market objectives and deliver digital product launches and success. The candidate will align the regional & global product development organization with the in-market account management, merchant management and operations teams to deliver on performance indicators. In the last two years, DP&L has brought innovations like Mastercard QR, P2P, Tokenization, Contactless, eCom etc in the Africa market and the role is expected to drive the leadership in these product line across all of East Africa and bring in new and relevant digital solutions into the market. The candidate will be part of this environment and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to make payments safer and more convenient for our market.

Role

Develop and execute go-to-market strategy for Digital Payments & Labs products in East Africa

Partner with global and regional product teams to understand product capabilities including MCQR, virtual cards, tokenisation, contactless and QR and provide inputs to ensure market needs are addressed, synergize with other initiatives and ensure ongoing coordination for smooth operation of the products in market

Partner with in-market account management and market development teams to ensure product caters to market strategy. Maintain ongoing engagement to ensure execution of plans.

Support Market Development and Account Management teams as needed in senior client engagements and in communicating product strategy, innovation, business building models and overall market direction

Engage marketing, communications and other relevant colleagues to support the successful launch of products and ensure optimum visibility and utilization of budgets and investments on the product

Identify and develop local supplier, wallet and fintech partnerships to accelerate delivery of digital payment solutions to market

Partner with internal and external stakeholders to develop and deploy digital payment ecosystems and work on cross functional strategic initiatives

Constantly assess and understand the payments market, competition and trends to feed it into market and product strategy

All about You

Fluent in English
5+ years of work experience preferably in product development and management
Curious and passionate about payments and innovation
Team player, comfortable working in a large matrix organization, willing to lead, build consensus and determined to get things done in time
Comfortable working in a dynamic environment where rapid or sudden changes are not unusual
Expert in payment / technology industry with an understanding of the considerations that influence industry participants' decisions and outlook
Experience and success in commercializing digital solutions in a large market
Strong operational and technical understanding of payments industry
Experience working across cultures - exposure of working in more than one country is highly desired

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.