Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Regulatory Relations & Market Compliance
Overview
Lead for the Regulatory Relations & Market Compliance team assisting the business demonstrate compliance with external stakeholder regulatory and contractual expectations in the Europe region. He/she works with Regulatory Affairs and across Technology to ensure that Mastercard is meeting the operational requirements of regulations. He/she will answer customer questions / host onsite customer visits and support regulatory inquiries / inspections in Europe.
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RESPONSIBILITIES
• Lead and/or support customers', regulators, technology and security examinations (e.g., on-site, virtual) in Europe market; collect documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments by leveraging information maintained centrally
• Respond to customer and regulatory inquiries and requests for information/questionnaires which includes mapping customer control domains to Mastercard controls by leveraging centrally maintained documentation
• In conjunction with the first line of defense business owners, help create and oversee execution of effective action plans in response to audit discoveries and compliance violations
• Identify, analyze and report regulator and customer risk assessment/examinations findings and trends to internal stakeholders for action/follow-up and monitoring of progress
• Support response to customer requests, RFP support and customer audit support
JOB SPECIFIC EXPERIENCES
• Degree in law, finance, business management or IT related field
• 3-5 years of experience in IT, Banking, Payment or FinTech sectors in similar role (Internal Audit, Risk Management, Compliance)
• Good oral and written communication skills
• Experience collaborating cross-functionally to identify and implement best practice risk processes
• Be culturally aware, sensitive and able to collaborate with cross-regional teams
• Be a team player with strong business and operations focus
• Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO
• Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payments sector (e.g., GDPR, DORA, NIS 2, etc.)
• Strong IT technical knowledge, including emerging technologies and potential for exploitation
• Knowledge of Mastercard retail card, real-time payments and account to account products and technology, security and other risk management programs and practices desired, a plus but not required
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.