Lead Regulatory Relations & Market Compliance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Regulatory Relations & Market Compliance

Overview

Product Manager Technical for the Regulatory Relations & Market Compliance team assisting the business demonstrate compliance with external stakeholder regulatory and contractual expectations in the Europe region. He/she will work with Technology teams to organise the completion of customer questionnaires / host onsite customer visits and support regulatory inquiries / inspections in Europe. He/she works with the Technology teams to ensure delivery of remediation actions resulting from the regulatory examination.

RESPONSIBILITIES

• Understand the Mastercard product portfolio subject to regulations in Europe.
• Keep an overarching view of the regulatory environment of Mastercard and its applicability to Mastercard product portfolio.
• Organise customers', regulators, technology and security examinations (e.g., on-site, virtual) in Europe;
• Ensure that the collection of documentation and evidence is performed to demonstrate how Mastercard satisfies obligations and commitments by leveraging information maintained centrally
• In conjunction with the first line of defence technology business owners, help create and oversee execution of effective action plans in response to audit discoveries and compliance violations

JOB SPECIFIC EXPERIENCES

• Degree in law, finance, business management or IT related field
• 3-5 years of experience in IT, Banking, Payment or FinTech sectors in similar role (Internal Audit, Risk Management, Compliance)
• Good oral and written communication skills
• Leadership skills: Ability to influence others without direct reporting relationships while providing strategic thinking to a wide range of business units and technology services.
• Be culturally aware, sensitive and able to collaborate with cross-regional teams
• Be a team player with strong business and operations focus
• Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO
• Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payments sector (e.g., GDPR, DORA, NIS 2, etc.)
• Strong IT technical knowledge, including emerging technologies and potential for exploitation
• Knowledge of Mastercard retail card, real-time payments and account to account products and technology, security and other risk management programs and practices desired, a plus but not required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.