Lead Product Manager- Technical
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Manager- Technical
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Dispute Resolution team is looking for a Lead Product Manager - Technical, to help drive our Next Gen Dispute Collaboration strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer journey, highly motivated, intellectually curious and possesses a technical analysis mindset.
Role
• Partner with External teams to understand and analyze to fully elaborate the feature stories based on DOD and align them with the technical workstream.
• Partner with Business Analysts and Prodcut Owners to fully elaborate the feature stories based on DOD and align them with the technical workstream.
• Work closely with developers and requesters to identifying data and functional requirements for the application/system/feature.
• Help BizOps and Dev teams on the customer workorders from the app/tech/system anlaysis perspective.
• Help the team on the overall feature demos to feature team/Release Trains (on need basis)
All About You
• Bachelors Degree and intermediate level of systems analysis work experience required.
Want more jobs like this?
Get jobs in Pune, India delivered to your inbox every week.
• Proficient in Card/payments domains and knowledge of "dispute processing" is desirable but not mandatory.
• Good konwlegde of SQL queries and familiarity with Oracal Database
• Proficient in Agile processes, especially SAFe.
• Good business writing skills and effective presentations skills.
• Must possess excellent verbal and written communication skills
• Requires minimal supervision/assistance.
• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities
• Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
• Advanced skills in analysis and requirement definition. Creates business customer requirements (features, user stories, use cases, etc) and closely works with engineering team to groom them.
• Advanced knowledge/experience with Software development lifecycle
• Reviews product demo with the development team against acceptance criteria for the feature set
Skills that are a plus:
• Experienced in building platforms with Microservice architecture
• Experience with virtualization like Cloud Foundry(PCF), Docker etc.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
- 401(K)
- Company Equity
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Shadowing Opportunities
Diversity and Inclusion
- Employee Resource Groups (ERG)