Defect Senior Lead

Job Description:

As we work to transform and optimize Mars, a new program has been mobilized by the Mars leadership team. The program is focused on the design and implementation of SAP S/4HANA in Mars across Segments (Petcare, Corporate, Snacking & Food). Much more than a simple "Lift and Shift," this program will undertake a major process simplification and harmonization scope as we digitally transform our business.

The program will focus primarily on eight mega process areas: Finance, Source to Pay (procurement and vendor mgmt.), Plan to Fulfill (manufacturing and distribution), Lead to Cash (order processing and payment), Governance, Engage to Consume (marketing), Idea to Market (R&D), and Recruit to Retire (HR). This program requires a Technology and Transformation Team for delivering the technical foundations and operational readiness of the S/4HANA Transformation

What are we looking for?

• Have profound knowledge of testing management processes and standards
• Experience in Defect Management role in complex transformation projects with emphasis on large scale SAP projects
• Excellent understanding of S/4HANA product roadmap
• Be very well organized with experience in effectively setting deadlines, and assigning responsibilities followed by monitoring, summarizing data, and communicating defect status across various stakeholder groups ensuring clear ownership is established for all activities
• You need to have attention to detail and resilience in negotiating with multiple System and Business Integrators to ensure defect resolution is performed in a timely manner.
• Be actively alert and able to do risk management of the defect process to ensure completion remains on track

What will be your key responsibilities?

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Defect Management Strategy: Develop and implement comprehensive defect management process for all SAP projects to follow.
• Defect Management: Track, analyse, and manage defects identified during testing, ensuring that they are resolved in a timely manner. Set the team up for success by setting up collaboration opportunities for example using Teams, War Room approaches, etc.
• Defect QA: Ensure all teams are following the defect process, evidence is correctly captured, and documentation completed before closure.
• Tools: Experience in testing tools (JIRA, SNOW, eCATT, SAP Solution Manager, AzureDevOps, Cloud ALM or equivalent such as HP/MF ALM) for test management

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

#TBDDT

Client-provided location(s): Windsor, U.K., Guararema, Brazil, Sochaczew, Poland

Job ID: Mars-R137339

Employment Type: FULL_TIME

Posted: 2025-09-18T20:04:52