Software Engineer, Enterprise Products
Position: Software Engineer, Enterprise Products
Location: New York, NY (Hybrid)
Department: Digital Experience
About Lincoln Center:
Lincoln Center for the Performing Arts is a global home for music, dance, theater, film, and culture. We steward a 16-acre campus in New York City, collaborate with leading resident arts organizations, and connect millions of people to the arts each year. We are building a modern digital foundation that expands access to culture, deepens relationships with audiences, and supports new creative frontiers.
Role Overview: Lincoln Center is seeking a Software Engineer to join the Commerce team within the Digital Experience (DX) department. The DX department builds and operates a digital ecosystem that reflects the excellence of the art presented on our stages. Within DX, the Commerce team is responsible for building and scaling the systems that power ticketing, donations, memberships, and patron accounts.
Reporting to the Tech Lead for Consumer Products, the Software Engineer will work closely with Product Managers to design, build, and maintain the core commerce experiences that drive revenue and audience engagement across Lincoln Center.
This role focuses on delivering reliable, scalable, and high-performing systems that support how audiences discover events, complete transactions, manage their accounts, and engage over time. You will contribute to the development of modern, API-driven platforms that integrate with ticketing systems, CRM platforms, payment providers, and analytics tools.
The ideal candidate is a strong engineer who cares about user experience, system reliability, and performance. This person brings technical rigor, attention to detail, and a collaborative mindset, with experience building or contributing to digital commerce systems. This role is highly cross-functional and sits at the intersection of digital experience, engineering, operations, and data.
What you'll get to do here:
- Build and maintain features that support ticketing, checkout, donations, memberships, and patron account experiences across web and mobile platforms.
- Collaborate closely with Product Managers and Designers to translate business requirements into scalable technical solutions.
- Develop and maintain integrations with ticketing systems, CRM platforms, payment processors, and third-party services.
- Optimize performance and reliability across high-traffic commerce experiences, particularly during on-sale and peak demand periods.
- Implement analytics tracking and instrumentation to support funnel analysis, experimentation, and continuous optimization.
- Contribute to the design and evolution of API-driven architectures that enable flexibility, scalability, and reuse across systems.
- Write clean, maintainable, and well-tested code, and participate in code reviews to uphold engineering standards.
- Support debugging, troubleshooting, and resolution of production issues to ensure a stable and consistent patron experience.
- Partner with cross-functional teams to improve system usability, reduce operational friction, and enhance internal workflows.
- Help ensure all commerce experiences meet accessibility standards and deliver a seamless, intuitive user experience.
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You'll be a fit if you bring:
- Experience building or contributing to digital commerce systems such as ticketing, e-commerce, payments, or subscription platforms.
- Proficiency in modern web development technologies such as JavaScript or TypeScript, and frameworks such as React or Next.js.
- Experience working with backend systems and APIs, including REST or GraphQL services.
- Familiarity with integrating external systems such as payment gateways, CRM platforms, or ticketing systems.
- Experience working with cloud environments such as AWS, GCP, or Azure.
- Understanding of modern software development practices, including version control, testing, and CI/CD pipelines.
- Strong problem-solving skills and the ability to debug complex systems across multiple integrations.
- Ability to collaborate effectively with product, design, and engineering stakeholders.
- Clear communication skills and the ability to explain technical concepts to non-technical audiences.
- Experience with analytics, experimentation, or performance optimization is a plus.
What is Lincoln Center for the Performing Arts?
Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We invite you to consider joining our talented, multi-faceted team.
We are:
1. The manager of the 16-acre Lincoln Center campus
-We are one of eleven amazing resident arts organizations
2. A leading Arts Presenter.
-We curate numerous programs and performances, showcasing music, dance, and more
3. An Education Hub.
-We have reached 20 million students, educators, principals, and community members
Who are our people?
LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.
Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."
We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.
What's the news?
Recent and Upcoming Programming
- Lincoln Center Reveals 25/26 Season Featuring Jeanine Tesori as Visionary Artist
- Kyle Abraham's 20 Years of Urgency at Lincoln Center Rose Theatre
Campus Happenings
- Lincoln Center Gets $50 Million Gift to Promote Contemporary Dance
- The new JFK terminal will show iconic artworks from MoMA, the Met and Lincoln Center
Legacies of San Juan Hill
- WNYC: Lincoln Center Celebrates 'Legacies of San Juan Hill
- Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
Who is our President and CEO?
Dr. Mariko Silver
Join us!
It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values inclusion, respect and integrity, customer focus, and innovation.
If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875-5324.
Perks and Benefits
Health and Wellness
- FSA
- Fitness Subsidies
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Health Reimbursement Account
- Pet Insurance
- Virtual Fitness Classes
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Promote From Within
- Tuition Reimbursement
- Internship Program
- Access to Online Courses
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training