Network Engineer
Position: Network Engineer
Location: New York, NY
Department: Digital Experience
Reports To: Network Engineering Lead
Role Overview: The Network Engineer is responsible for designing, maintaining, and supporting secure, resilient, and high-performance network infrastructure across Lincoln Center for the Performing Arts' multivenue sixteen-acre campus. This role supports both day-to-day Campus Technology operations and the unique technological demands of Lincoln Center's extensive calendar of performances, festivals, educational programming, and live events.
The engineer ensures seamless connectivity for ticketing, production, guest-facing services, AV systems, and special events, maintaining uninterrupted support for a world-class performing arts environment. These responsibilities go hand in hand with supporting the campus's administrative and infrastructure needs.
What You'll Get To Do Here:
Network Design, Implementation & Administration
- Design, implement, and maintain scalable, secure wired and wireless network solutions across Lincoln Center's indoor and outdoor performance spaces, administrative areas, and public zones.
- Configure, maintain, and troubleshoot routers, switches, firewalls, wireless systems, and load balancers.
- Ability to operate L1-L5 networking in both copper and fiber-optic configurations.
- Manage LAN, WAN, WLAN, VPN, and cloud-based network environments.
- Perform lifecycle tasks including OS patching, firmware updates, system upgrades, and equipment refresh cycles.
Live Event Network Operations
- Provide on-site network support during performances, rehearsals, special events‑, talks, broadcasts, and community programs.
- Support mission-critical systems including ticketing, POS, backstage/stage management communications, production intercom, broadcast/streaming systems, outdoor event networks, and AV‑over‑IP.
- Troubleshoot and resolve network issues quickly in fast-paced, high-density environments to maintain operational continuity.
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Security & Compliance
- Implement and manage VPNs, firewalls, and intrusion detection/prevention systems.
- Enforce network security policies and support compliance requirements, such as PCI, for box office transactions.
- Collaborate with our Cybersecurity resources to facilitate a healthy security posture across the campus network
- Support identity and access management standards for staff, vendors, visiting companies, and temporary production networks.
Monitoring, Troubleshooting & Optimization
- Continuously monitor network performance and reliability across all Lincoln Center facilities.
- Conduct diagnostics, root cause analysis, and performance tuning to ensure maximum availability and minimal service interruptions.
- Leverage monitoring platforms to proactively identify risks and optimize system behavior.
Documentation & Reporting
- Maintain comprehensive documentation, including network diagrams, configuration records, event support notes, and maintenance logs.
- Produce regular reports detailing network performance, security posture, and improvement opportunities.
Collaboration & Leadership
- Work closely with production teams, operations, AV staff, digital media, IT colleagues, and external vendors to ensure robust technical readiness for all events.
- Support planning and implementation of production-specific needs such as temporary show networks, Dante/AVB audio transport, broadcast networks, livestream infrastructure, and outdoor event connectivity.
- Coordinate with vendors and service providers to address installation, troubleshooting, procurement, and long-term planning.
- Assist and mentor junior team members with network-related escalations.
Professional Growth & Emerging Technology
- Demonstrate a strong desire and ability to learn and adopt new technologies as performances, artistic programs, and production requirements evolve, helping Lincoln Center remain a leader in innovative arts presentation.
- Stay informed on emerging networking, AV, broadcast, and venue technology trends relevant to performing arts environments.
You'll Be A Fit If You Bring:
- Bachelor's degree in computer science, Information Technology, or equivalent professional experience.
- 5+ years of hands-on experience in network engineering, ideally within highly dynamic, multibuilding, or ‑live event‑ environments.
- Strong expertise in enterprise networking technologies, routing/switching protocols, VLANs, wireless networking, and firewall administration.
- Experience supporting high-density Wi-Fi and mission-critical systems during events.
- Proficiency with network monitoring, diagnostic, and analytics tools.
- Ability to troubleshoot under pressure during live, time-sensitive events.
- Excellent communication and collaboration skills across technical and non‑technical teams.
- Flexibility with work hours, sometimes including early morning/late night or weekend hours.
Physical Requirements: Because Lincoln Center is a 16-acre campus with multiple indoor and outdoor performance spaces, this role has physical requirements:
- Physical responsiveness to event needs across the campus, sometimes on short notice.
- Ability to lift, carry, and maneuver up to 30-40 lbs. of equipment (e.g., switches, UPS, cabling cases, wireless access points, staging network gear).
- Ability to easily work at heights of 12-20 feet, including on lifts, ladders, or grid spaces, following all safety protocols.
- Frequent walking between buildings, outdoor plazas, stages, and technical areas.
What is Lincoln Center for the Performing Arts?
Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.
We are:
1. The manager of the 16-acre Lincoln Center campus
-We are one of eleven amazing resident arts organizations
2. A leading Arts Presenter.
-We curate numerous programs and performances, showcasing music, dance, and more
3. An Education Hub.
-We have reached 20 million students, educators, principals, and community members
Who are our people?
LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.
Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."
We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.
What's the news?
Recent and Upcoming Programming
- Lincoln Center Reveals 25/26 Season Featuring Jeanine Tesori as Visionary Artist
- Kyle Abraham's 20 Years of Urgency at Lincoln Center Rose Theatre
Campus Happenings
- Lincoln Center Gets $50 Million Gift to Promote Contemporary Dance
- The new JFK terminal will show iconic artworks from MoMA, the Met and Lincoln Center
Legacies of San Juan Hill
- WNYC: Lincoln Center Celebrates 'Legacies of San Juan Hill
- Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
Who is our President and CEO?
Dr. Mariko Silver
Join us!
It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875-5324.
Perks and Benefits
Health and Wellness
- FSA
- Fitness Subsidies
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Health Reimbursement Account
- Pet Insurance
- Virtual Fitness Classes
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
Professional Development
- Promote From Within
- Tuition Reimbursement
- Internship Program
- Access to Online Courses
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training