Technical Consultant ll, Risk Control

Description
Technical Consultant II - UPS - National Insurance Advance your career with Liberty Mutual Insurance - A Fortune 100 Company

We are searching for a Technical Consultant to join our UPS Dedicated Team. In this role you will work shoulder-to-shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience. Due to the dedicated aspect of the account, it requires most of each workday at various customer locations.

Responsibilities:

• Account Service : Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.

• Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
• Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
• Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer to impact business objectives.

• Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
• Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
• Demonstrates personal energy, stamina, and discretionary effort.
• Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become trusted advisor and partner with the customer.
• Effective interpersonal, oral, and written communication skills.

• Required: Minimum of 8 years of directly related consulting experience.
• Required: Proven ability in advance level research, evaluation, and analysis functions.
• Required: Proven ability to consult with, form relationships and influence all levels of an organization.
• Required: Effective interpersonal, oral, and written communication skills to develop and maintain relationships with customers, peers, and industry contacts. The ability influence change within all levels of an organization, especially business executives. A strong team orientation and commitment to continuous improvement.
• Required: Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.)
• Preferred: Master's degree, designation(s) or certification(s): CSP, ARM, CRM, CPCU, CIH, CPE, CIH, PE.

• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• The knowledge, skills and other capabilities required are typically acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 8 years of directly related consulting experience in risk control or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Position requires regular travel.

• California

• Los Angeles Incorporated

• Los Angeles Unincorporated

• Philadelphia

• San Francisco