Technical Claims Specialist, WC

Description

This is a complex claims role responsible for end-to-end handling of small commercial Workers' Compensation claims, including high-severity and litigated matters. The position primarily supports CT, MA, NJ, PA, and RI and requires strong technical expertise and multi-jurisdiction experience.

Key Responsibilities:

• Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness
• Set and manage reserves; develop resolution strategies; negotiate settlements
• Partner with defense counsel and vendors; manage litigation plans and outcomes
• Ensure compliance with state statutes, regulations, and internal guidelines
• Communicate effectively with insureds, brokers, medical providers, and internal stakeholders

Strong Preference:

• Required: Prior Workers' Compensation claims experience, including complex and litigated case handling
• Proven negotiation, litigation management, and analytical skills
• Excellent communication, organization, and decision-making abilities
• May require state-specific claims adjuster licensing; candidates must hold (or be able to obtain and maintain) all necessary licenses for CT, MA, NJ, PA, and RI.

Remote role. If you live within 50 miles of a USRM hub location, in-office presence is required twice per month.

Qualifications

• A Bachelors degree or equivalent business experience is required
• In addition, the candidate will generally posses 5-7 years of related claims experience with 1-2 years of experience in complex claims
• Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skill required

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Flexible / Remote, Orlando, FL, Plano, TX, Marlton, NJ

Job ID: liberty_mutual-2025-73629-en_3

Employment Type: OTHER

Posted: 2026-01-06T20:23:37