Technical Claims Specialist
Today• Boston, MA
Indianapolis, INFlexible / RemoteLas Vegas, NVPlano, TXLake Oswego, ORHoffman Estates, ILChandler, AZSuwanee, GA
Description
Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of environmental and emerging risk general liability and business auto claims of moderate to high exposure.
Responsibilities:
- Investigates claims to determine whether coverage is provided; includes analysis of potentially applicable policy provisions and drafting comprehensive coverage position letters, sometimes in conjunction with Home Office Legal coverage counsel.
- Establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Unit Manager on cases which exceed authority.
- Works closely with defense counsel in managing litigated files according to established litigation management protocols.
- Identifies and appropriately handles suspicious claims.
- Identifies and appropriately handles claims with third party subrogation potential.
- Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Unit Manager on cases which exceed authority.
- Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds.
- Monitors trials and reports daily to Unit Manager. Makes recommendations regarding strategy based upon developments.
- Confers directly with policyholders on coverage and resolution strategy issues.
- Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy.
- Provide support for more senior and upper-level claim handlers on the T eam, including but not limited to special claim and account level projects and data organization.
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- Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively.
- Strong writing skills and ability to draft clear and concise coverage position letters and authority memos in matters involving complex claims and coverage analysis.
- A Bachelor's Degree or equivalent business experience is required.
- In addition, the candidate will generally possess 4-5 years of related claims experience.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Client-provided location(s): Boston, MA, Indianapolis, IN, Flexible / Remote, Las Vegas, NV, Plano, TX, Lake Oswego, OR, Hoffman Estates, IL, Chandler, AZ, Suwanee, GA
Job ID: liberty_mutual-2026-76175-en_7
Employment Type: OTHER
Posted: 2026-05-30T19:52:41
Perks and Benefits
Health and Wellness
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Happy Hours
- Snacks
- On-Site Cafeteria
- Casual Dress
- Holiday Events
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- Performance Bonus
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Mentor Program
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Internship Program
- Associate or Rotational Training Program
- Access to Online Courses
- Lunch and Learns
- Shadowing Opportunities
Diversity and Inclusion
Company Videos
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