Senior Business Analyst

Description

Compensation Analyst

The USRM Agency Distribution Solutions ADS Compensation Operations team is seeking a highly motivated Senior Business Analyst to support execution of the Annual Compensation Plan including commission and bonus compensation for Comparion agents and managers. This role is primarily responsible for SAP Compensation application maintenance, enhancements, and testing, with some project management responsibilities and occasional support of monthly team processes to ensure continuity of operations.

Core Responsibilities

SAP Compensation Application Maintenance & Testing (primary focus)

• Own intake, prioritization, and business justification for SAP Compensation enhancements/fixes.
• Lead business-side requirements, User Acceptance Testing (UAT), defect triage, monitoring, and issue resolution to support the annual compensation plan.
• Recommend and drive process/system improvements tied to SAP Compensation and related workflows.
• Serve as the subject matter expert for SAP and mentor junior team members in processes and problem solving

Project Management Support (secondary)

• Lead or support compensation-related projects (primarily SAP-facing), including planning, tracking, stakeholder coordination, and delivery of business outcomes.
• Maintain project documentation and tools (e.g., templates, trackers) and ensure milestones and service expectations are met.

Monthly Team Duties & Operational Support (as needed)

• Provide coverage for monthly cycle activities when required to support team capacity and deadlines.
• Produce occasional ad hoc or recurring reporting/analysis to support decision-making and communicate outcomes.

Key Skills

• Organization skills: keeping track of tickets and open issues for prioritization through completion
• Process improvement: identify inefficiencies, propose solutions, and help implement changes.
• Independent problem solving and analytics: diagnose issues, coordinate resolution, and drive work forward with minimal oversight.

Ideal candidates will have:

• Bachelor's degree in Business, Finance, Mathematics, Statistics, Economics, or related analytical field, plus 2-4 years relevant experience (business analysis, project management, and/or UAT).
• Strong proficiency in Excel and MS Teams; familiarity with tools such as Power BI, Snowflake, SAS, SQL, SharePoint, Salesforce is a plus.
• Ability to build and maintain project management tools and trackers.
• Strong analytical, communication, presentation, relationship management, and prioritization skills; comfortable leading meetings and partnering cross-functionally.

Work Arrangement

• Remote eligible. If within 50 miles of Boston, MA, in-office attendance is required two days per week (subject to change).

Qualifications

• Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
• Strong business operations knowledge to include understanding the function's value chain and market conditions.
• Solid ability to support change and impart value within an organization.
• Solid project management skills as part of implementing business process changes.
• Strong knowledge of available data sources, strengths and shortcomings.
• May also be relevant based on the particular needs of the position
• Advanced knowledge of Excel and solid knowledge of database software.
• Solid knowledge of business intelligence tools preferred.
• Bachelor's degree or equivalent experience in addition to 5+ years of relevant experience to include business analysis work.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Seattle, WA, Flexible / Remote, Dallas, TX, Portsmouth, NH

Job ID: liberty_mutual-2026-75181-en_5

Employment Type: OTHER

Posted: 2026-04-02T21:01:01